Stephanie Contreras
Las Vegas,NV
Summary
To obtain an opportunity that will maximize knowledge in different atmospheres and different careers. Friendly and with good skills using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills. Unsurpassed mathematical skills and finesse handling front office operations.
Overview
10
10
years of professional experience
Work History
Boulder Station Casino/Hotel Front Desk Receptionist
Boulder Station Hotel And Casino
08.2017 - Current
- Collected room deposits, fees, and payments.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
Cashier/Bakery Sales Clerk
Hershey's Chocolate World
03.2015 - 08.2017
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
- Regularly reviewed invoices and double-checked orders.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
Pie Baker
Universal Bakery
05.2013 - 03.2015
- Produced consistently high-quality baked goods for customers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Operated and maintained bakery equipment, including ovens and mixers.
- Complied with health and safety codes to protect staff and customers.
Education
High School Diploma -
East Career Technical Academy
Las Vegas, NV06.2012
Skills
- Customer Service
- Credit and Cash Transactions
- Front Desk Operations
- Hotel Services and Hospitality
- Safety and Sanitation
- Health and Safety Regulations Management
- Stocking and Replenishing
- POS Systems Operations
- Multi-Line Phone Systems
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Boulder Station Casino/Hotel Front Desk Receptionist
Boulder Station Hotel And Casino
08.2017 - Current
Cashier/Bakery Sales Clerk
Hershey's Chocolate World
03.2015 - 08.2017
Pie Baker
Universal Bakery
05.2013 - 03.2015
High School Diploma -
East Career Technical Academy
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