STEPHANIE COOK
Coraopolis,PA
Summary
Motivated individual with a proven track record in customer service and accounting, seeking a new opportunity to leverage skills. Driven and dedicated team player consistently contributing to achieving company goals. Strong sense of reliability, confident in ability to make a valuable impact in a new role.
Overview
10
10
years of professional experience
Work History
Cash Applications Specialist
R&R Express
05.2019 - 03.2025
- Apply payments from customers to open invoices on their accounts
- Maintain reports of unapplied ACH, wire, and check payments
- Work with collections team to maintain customer accounts
- Managed approximately to apply upwards of $4,000,000 of payments weekly..
Collections Specialist
R&R Express
10.2018 - 05.2019
- Maintain customer accounts and collect on past due invoices
- Work with billing department and terminals to correct any disputes
Accounts Receivable Specialist
Microbac Laboratories
07.2016 - 10.2018
- Apply payments from customers to open invoices on their accounts
- Contact clients regarding the status of their accounts
- Coordinate and manage weekly meeting to enhance communication between laboratory level and corporate accounting departments
- Assist customers with account inquiries
Billing Accountant
System One Services
07.2015 - 07.2016
- Apply payments from customers to open invoices on their accounts
- Data entry
- Collaborate with billing team regarding payment error resolution
Education
Edinboro University of Pennsylvania
Skills
- Problem Solving
- Interpersonal communication
- Desire to learn
- Customer Service
- Strong work ethic
- Quick learner
Timeline
Cash Applications Specialist
R&R Express
05.2019 - 03.2025
Collections Specialist
R&R Express
10.2018 - 05.2019
Accounts Receivable Specialist
Microbac Laboratories
07.2016 - 10.2018
Billing Accountant
System One Services
07.2015 - 07.2016
Edinboro University of Pennsylvania
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