Stephanie Coppolo
Altamonte Springs
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
Work History
Decorator
Walt Disney World Company
09.2023 - Current
- Specialized in creating customized and aesthetically pleasing design plans, incorporating a variety of themes, lighting schemes, and decorative elements.
- Attached decorative or functional accessories to products and positioned patterns on equipment, materials and workpieces to complete desired production actions.
- Worked as part of a team to design, install, and dismantle professional holiday displays for commercial properties.
- Followed strict safety procedures while working on ladders to install complex lighting systems and décor.
- Managed inventory of decorations and assisted with the efficient take-down and storage of materials post-season.
- Handle and transport decorations and equipment with care to ensure safety and proper setup.
- Conduct inspections to ensure decorations are secure and functioning correctly.
Event Coordinator
IRC Longwood
06.2020 - Current
- Managed event logistics and operations.
- Coordinated schedules and timelines for events.
- Brainstormed and implemented creative event concepts and themes.
- Coordinated travel and accommodations for event attendees.
- Implemented protocols and procedures to effectively manage planning process.
- Utilized social media to promote events and increase attendance.
- Developed creative themes for events and created related activities to engage attendees.
Warehouse Packer
Amazon
09.2020 - 10.2021
- Added packed boxes to conveyor belts for movement to shipping stations.
- Reviewed orders to verify products met specifications.
- Packed, weighed and shipped items per customer specifications.
- Organized items on racks, shelves and bins to maintain established order.
- Loaded merchandise into specific packages suited for product dimensions.
- Operated manual pallet jacks to move and store materials.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
Customer Experience Coordinator
TJX Companies
01.2017 - 09.2020
- Looked up orders, provided estimated arrival details and assisted with delivery logistics.
- Handled all escalated complaints and implemented timely, knowledgeable and effective solutions balancing customer and business needs.
- Oversaw front register operations and maintained exceptional levels of customer service in all interactions.
- Helped customers understand return policies and processed items.
- Addressed customer inquiries, concerns, and complaints by providing solutions and alternatives and followed up to confirm resolution.
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
Education
Associate of Arts - Biblical Studies
IRC Theological Seminary College
Longwood09-2023
Skills
- Effective communication skills
- Responsive to new challenges
- Quality assurance
- Task prioritization expertise
- Detail-oriented trim painting
- Meticulous in task execution
- Collaborative teamwork
- Proficient in managing multiple tasks
- Organizational time strategies
- Specialized in decorative finishes
- Effective organizational skills
- Ladder safety training
- Surface painting techniques
- Application of color theory principles
- Inventory management
- Experienced in operating power tools
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Decorator
Walt Disney World Company
09.2023 - Current
Warehouse Packer
Amazon
09.2020 - 10.2021
Event Coordinator
IRC Longwood
06.2020 - Current
Customer Experience Coordinator
TJX Companies
01.2017 - 09.2020
Associate of Arts - Biblical Studies
IRC Theological Seminary College
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