Stephanie Correa
Atlanta,GA
Summary
Dynamic General Manager with extensive experience in restaurant operations and sales management. Skilled in employee scheduling and collaborative teamwork, contributing to improved customer satisfaction and operational efficiency.
Overview
1
1
Language
5
5
years of professional experience
Work History
General Manager
Oaxaca Restaurant
Atlanta, GA
03.2026 - 08.2026
- Managed all aspects of daily business operations, including budgeting, staffing, scheduling, inventory control, customer service, and sales.
- Oversaw daily restaurant operations, enhancing service quality and customer satisfaction.
- Managed staff schedules and delegated tasks, improving overall team performance.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Trained new employees on service standards and restaurant policies.
- Resolved customer complaints promptly to maintain a positive dining atmosphere.
- Implemented health and safety regulations in compliance with local laws.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Managed weekly payroll for front-of-house and back-of-house employees
Assistant Manager
Oaxaca Restaurant
Atlanta , GA
06.2024 - 03.2026
- Assisted in managing daily restaurant operations.
- Coordinated with kitchen staff to streamline food preparation and delivery processes.
- Handled customer inquiries and resolved complaints to maintain satisfaction.
- Guided and supported junior staff on daily tasks and project objectives to enhance team collaboration.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Welcomed visitors and managed phone inquiries to foster positive customer connections.
Waitress
Oaxaca Restaurant
Atlanta, GA
11.2023 - 03.2026
- Provided exceptional customer service in a fast-paced dining environment.
- Took and processed food and beverage orders efficiently.
- Assisted guests with menu selections and dietary restrictions.
- Utilized extensive menu knowledge to guide guests in selecting items that met their preferences and dietary needs.
- Ensured customer satisfaction by checking in on meals and addressing any concerns.
- Gathered guest feedback on dining experience, swiftly resolving issues and providing additional items.
- Calculated charges, issued table checks, and collected payments from customers.
Waitress
Cue
Atlanta, GA
06.2022 - 11.2023
- Took and delivered food and drink orders to guests, ensuring satisfaction and prompt service.
- Managed multiple tables and ensured timely order delivery.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Handled cash transactions and processed payments accurately.
- Handled payments and provided accurate change and receipts, contributing to smooth transaction processes.
- Prepared silverware for service by rolling and organizing it neatly and set up food stations and dining areas to prepare for next shift or large parties.
Retail Sales Associate
T-Mobile, Custom Wireless
Atlanta, GA
02.2021 - 05.2023
- Assisted customers in selecting mobile devices and plans tailored to their needs.
- Educated customers on device features, promotions, and service plans, enhancing their purchasing decisions.
- Processed sales transactions accurately using point-of-sale systems and cash handling practices.
- Resolved customer inquiries and complaints with professionalism and empathy, fostering customer satisfaction.
- Provided technical support for devices, troubleshooting connectivity issues and software problems.
- Designed visually appealing displays to engage customers and increase product visibility, driving sales.
- Participated in training sessions to stay updated on new products and services offered.
- Followed company policies, rules and procedures to promote company goals and maintain safety. to attract customers and promote sales.
Education
High School Diploma -
Lakeside High School
Atlanta, GA05-2020
Some College (No Degree) - Bachelor of Arts in Cinema & Media Arts Production
Georgia Gwinnett College
Lawrenceville, GASkills
- Budgeting and finance
- Employee scheduling
- Inventory oversight
- Customer support
- Collaborative teamwork
- Payroll operations
- Sales management
Languages
Spanish
Native/ Bilingual
Timeline
General Manager
Oaxaca Restaurant
03.2026 - 08.2026
Assistant Manager
Oaxaca Restaurant
06.2024 - 03.2026
Waitress
Oaxaca Restaurant
11.2023 - 03.2026
Waitress
Cue
06.2022 - 11.2023
Retail Sales Associate
T-Mobile, Custom Wireless
02.2021 - 05.2023
High School Diploma -
Lakeside High School
Some College (No Degree) - Bachelor of Arts in Cinema & Media Arts Production
Georgia Gwinnett College