Stephanie Corriveau
Register,GA
Summary
Dynamic Sales Team Manager with a proven track record at Belk, excelling in strategic business planning and coaching for sales improvement. Expert in data-driven decision making, I successfully enhanced customer satisfaction and reduced complaints through effective performance management and targeted training programs, driving significant revenue growth and team development.
Overview
17
17
years of professional experience
Work History
Sales Team Manager
Belk
Vidalia, GA
07.2007 - 01.2024
- Led sales team to achieve monthly targets through effective coaching and performance management.
- Developed and implemented training programs to enhance product knowledge and selling techniques.
- Analyzed sales data to identify trends and opportunities for process improvements.
- Collaborated with marketing to create promotional strategies that increased customer engagement.
- Streamlined inventory management processes to minimize stock discrepancies and optimize availability.
- Mentored junior staff, fostering a high-performance culture within the sales team.
- Conducted regular performance reviews, providing constructive feedback and setting goals for growth.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Recruited, interviewed and hired individuals adding value, dedication and knowledge to sales team.
- Discussed sales strategies and promotional plans with VP of Sales on regular basis.
- Managed cross-functional projects involving multiple teams, ensuring successful outcomes while adhering to strict deadlines and budget constraints.
- Enhanced customer satisfaction levels by consistently monitoring team performance and providing constructive feedback.
- Reduced customer complaints by addressing issues promptly and implementing corrective measures to prevent recurrence.
- Conducted regular performance reviews, identifying areas of improvement and providing guidance for professional growth.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Organized promotional events and interacted with community to increase sales volume.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
Education
High School Diploma -
Crystal River High School
Crystal River, FL05-1979
Skills
- Strategic analytical thinking
- Coaching for sales improvement
- Sales team coaching
- Effective communication skills
- Analytical decision making
- Sales performance coaching
- Sales team development
- Clear and concise communication
- Effective relationship management
- Enthusiastic attitude
- Performance tracking and analysis
- Sales performance analysis
- Strategic business planning
- Expertise in product features and benefits
- Sales strategy development
- Professional development
- Measurable goal planning
- Team leadership
- Ongoing enhancements
- Customer-focused sales strategy
- Goal-oriented planning
- Data-driven problem solver
- Effective sales strategy development
- Business-to-business sales
- Operational management
- Data-driven decision making
- Timely judgment skills
- Experience with Salesforce
Accomplishments
- Achieved Best of belk 2023.
- Cosmetic Champion for the South Georgia Region.
Driving cosmetic sales for the region by communicating to store management,cosmetic counters,and partnering with cosmetic venders.
Best of BELK for 2023
Cosmetic Champion for the South Georgia Region.
Driving the regions cosmetic departments by collaborating with all cosmetic venders and corporate cosmetic champion to be proactive in all cosmetic events.
cascading down all information in a timely manner to help all stores to be successful.
Timeline
Sales Team Manager
Belk
07.2007 - 01.2024
High School Diploma -
Crystal River High School