Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Cortes

Houston,TX

Summary

Hardworking, friendly and dedicated worker with over 5 years of experience serving customers.

Overview

11
11
years of professional experience

Work History

Barista

Luce Coffee Roasters
02.2024 - Current
  • Provided exceptional customer service to enhance guest experience and satisfaction.
  • Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
  • Trained new baristas on equipment usage, beverage preparation, and customer engagement techniques.

Cashier/Bakery Partner/Online Personal Shopper

H-E-B Grocery
05.2022 - 01.2024
  • Helping guests check out while offering friendly interaction, organizing merchandise, and keeping the front looking presentable and stocked when not attending
    guests.
  • Taking orders, answering questions, packaging items, baking when necessary, cleaning/sanitizing, and organizing.
  • Shopped for customers orders inside the store, retrieved customer orders, and delivered them to their cars while offering friendly and quick service.

Cashier/Self-Checkout Host/Pickup Associate

Walmart
01.2020 - 01.2021
  • Helping guests check out while offering friendly interaction, organizing merchandise, and keeping the front looking presentable and stocked when not attending guests
  • Taking care of the pickup department, shopping for customers' online orders, helping take larger orders to their vehicles, checking all things are up to date in the system, making and receiving all calls associated with the department.

CASHIER/SELF-CHECKOUT HOST

TARGET
05.2019 - 08.2019
  • Helping guests check out while offering friendly interaction, organizing merchandise, and keeping the front looking presentable and stocked when not attending guests.

Cashier

Michaels Arts and Crafts
09.2014 - 09.2016
  • Checking guests out while offering friendly interaction, organizing merchandise, keeping the front looking presentable, answering questions and phones, and occasionally drawing and writing signs for in-store occasions and promotions.

Education

High School Diploma -

Keene High School
Keene, TX
06-2013

Skills

  • Bilingual
  • Cash Register Operation
  • Problem Solving Abilities
  • Telephone Etiquette
  • Exceptional customer service
  • Adaptive and creative

Timeline

Barista

Luce Coffee Roasters
02.2024 - Current

Cashier/Bakery Partner/Online Personal Shopper

H-E-B Grocery
05.2022 - 01.2024

Cashier/Self-Checkout Host/Pickup Associate

Walmart
01.2020 - 01.2021

CASHIER/SELF-CHECKOUT HOST

TARGET
05.2019 - 08.2019

Cashier

Michaels Arts and Crafts
09.2014 - 09.2016

High School Diploma -

Keene High School

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