STEPHANIE COX
Vista,CA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
28
28
years of professional experience
Work History
Project Manager-Administrative-Sales
Lighting Distinctions
01.2020 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
CUSTOMER SERVICE ASSOCIATE
The Home Depot
01.2018 - 01.2019
- Handled 50 plus customer interactions per day giving detailed, personalized, friendly, and polite service to ensure customer satisfaction
- Researched complicated cases without prompting to provide more comprehensive service to customers
- Signed up new customers with consumer accounts as well as Pro accounts for businesses
- Present relevant product information to place orders online and in store
- Trained new employees to perform returns, placing orders, and equipment rentals
- Remained courteous and calm at all times even during moments of intense customer displeasure
VETERINARY TECHNICIAN
All Pets Animal Hospital
01.2017 - 01.2018
- Perform dentals, treat exotic animals, surgical set-up for general cases and occasionally orthopedic cases
- Responsible for drawing blood, pharmaceutical preparation, lV catheter placement, intubation, monitoring anesthesia, member of surgical team, and assist with critical care patients
- Client communication and education, and husbandry consultation
- Radiology experience
VETERINARY TECHNICIAN
Animal Health Services
01.2011 - 01.2016
- Perform dentals, CT scans, surgical set-up for orthopedic and general cases
- Assisting with endoscopy/bronchoscopy, and arthroscopy
- Responsible for drawing blood, pharmaceutical preparation, lV catheter placement, intubation, monitoring anesthesia, member of surgical team, and assist with critical care patients
- Client communication and education, ordering surgical instrumentation, and training new employees
- Radiology experience
VETERINARY TECHNICIAN
Veterinary Neurological Center
01.2005 - 01.2009
- Responsible for drawing blood, running in-house blood work and preparing CSF for analysis
- Subcutaneous injections and oral medication dispensation
- LV catheter placement, urinary catheter placement, perform CT scans, surgical set-up and anesthesia monitoring, maintaining surgical packs
- Client education on post-operative care
- Radiology experience
VETERINARY TECHNICIAN
Veterinary Surgical Specialists
01.2002 - 01.2005
- Responsible for surgical inventory including ordering, cleaning, prepping, and maintaining instruments
- Anesthesia monitoring during surgery and perioperative care
- New employee basic patient care training and hospital operations
- Client education on orthopedic post-operative care
- Maintained kennels and general housekeeping duties
- Radiology experience
PURCHASING CLERK
Remec, Inc.
01.1997 - 01.2001
- Organized and performed data entry of requisitions for the purchasing department
- Maintained database for weekly buyer reports
- Responsible for ordering and maintaining office supplies for entire company
- Implemented and maintained filing system
- Performed general office duties
Education
High School Diploma -
Canyon High School
Santa Clarita, CA05.1988
Skills
- Project Management
- Project Planning
- Project Scheduling
- Client Relations
- Staff Management
- Credit and collections
- Administrative Support
- Time Management
- Microsoft Excel
- Data Entry
- Microsoft Word
- Verbal Communication
Timeline
Project Manager-Administrative-Sales
Lighting Distinctions
01.2020 - Current
CUSTOMER SERVICE ASSOCIATE
The Home Depot
01.2018 - 01.2019
VETERINARY TECHNICIAN
All Pets Animal Hospital
01.2017 - 01.2018
VETERINARY TECHNICIAN
Animal Health Services
01.2011 - 01.2016
VETERINARY TECHNICIAN
Veterinary Neurological Center
01.2005 - 01.2009
VETERINARY TECHNICIAN
Veterinary Surgical Specialists
01.2002 - 01.2005
PURCHASING CLERK
Remec, Inc.
01.1997 - 01.2001
High School Diploma -
Canyon High School
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