Stephanie Dalcy
Auburn,Georgia
Summary
Emotionally intelligent, compassionate, and motivated student nurse with a Bachelor's degree in Sociology. Strong interpersonal skills and a focus on supporting others and helping them shine. Proven communication, patient care, and therapeutic communication skills. Seeking employment where skills that have been learned and honed can help me capitalize upon new opportunities for career development within a company that values hard work, integrity, and results.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Student Nurse
South College Clinicals
06.2023 - Current
- Participated in hands-on clinical training under the supervision of experienced nursing professionals to refine practical skills.
- I perform bloodwork via straight sticks and Iv’s
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities when dealing with behavioral patients.
- Enhanced patient care by accurately documenting vital signs, medical histories, and relevant information.
- Demonstrated proficiency in utilizing electronic medical records systems for accurate documentation of patient information.
- Applied critical thinking skills to identify changes in patient conditions, initiating timely interventions as needed.
- Using IV’s I have started to primed lines to administer medications and antibiotics using one to two channels
- Draw medications as well as collect medications from the pyxis
- Insert a foley catheter, NG tube, perform trach care
- Wound irrigations, packing a wound as well as dressing changes.
ER Tech
Emory Hospital
06.2023 - Current
- 12-Lead EKG application and monitoring
- Drawing blood cultures within a certain time while maintaining aseptic technique
- Practicing basic patient care
- Application of Purewick on patients
- Performed phlebotomy tasks efficiently, minimizing discomfort to patients while obtaining necessary samples.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Administered basic wound care, insertion of Foley catheters
- Applied critical thinking skills in various situations such as prioritizing tasks based on severity level or recognizing potential life-threatening conditions.
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Applying orthopedic splints using varying techniques
- Teaching patient education on splints, wound care and or the use of crutches
- Using EHR systems to streamline work.
- Inserted peripheral IVs and administered non-medication IV fluids.
Eligibility Tech
Cigna
08.2022 - 04.2023
- Handle inbound telephone and written inquiries from pharmacists and doctors regarding prior authorization by screening and reviewing requests based on benefit plan design, client specifics and clinical criteria
- Provide information to clients, participants, pharmacists and doctors regarding participants pharmacy benefit, drug coverage and provide accurate procedures for medication exceptions
- Facilitate resolution of drug coverage issues and pro-actively address, research, and resolve issues while maintaining accurate and complete documentation of all inquiries for continuous improvement
- Work collaboratively with other associates and supervisor to ensure that best practices are shared
- Other special projects as assigned.
Care Coordinator
DaVita, Inc.
06.2020 - 04.2022
- Assist the care management staff with implementation and documentation of the discharge care plan that includes initiation of referral forms, gathering clinical information, initiating the process of completing a chart and appointment scheduling
- Communicate directly with patients on a timely basis for all scheduling requirements
- Maintain accurate and complete documentation of records
- Forms are fully completed, legible, have no unapproved abbreviations and have the proper signatures
- Ensure that documents get to appropriate parties in a timely manner, without compromising confidentiality or patient privacy procedures
- Communicate authorization/denial for services to appropriate parties
- Continuously collaborating with the Nurse Practioner and nurse within my team to deliver exceptional care to patients
- Ensuring patient information is documented in various electronic health record systems
- Getting discharge summaries and scheduling patients for follow up visits
- Admitting patients into various programs via their insurance
- Setting up food delivery for patients who need food service deliveries that adhere to renal diet.
Certified Kidney Smart Educator
DaVita, Inc.
07.2019 - 06.2020
- Educate patients nearing kidney disease on what to do to help slow down progression of kidney disease, diet as well as giving information in regards to transplant and dialysis options that fit best with their lifestyle
- Holds the minimum amount of one Kidney Smart classes per month to reach volume education goals
- Adheres to all compliance guidelines and policies and procedures
- Consistently enters, or collaborates with Local KS Coordinator to enter all class data from Kidney Smart Patient Registration Forms to Salesforce
- Commits to staying up to date with Kidney Smart changes by reading the Newsletters, attending Webex’s, and attending Division or Group Kidney Smart calls and meetings.
Administrative Assistant
DaVita, Inc.
02.2018 - 06.2020
- Collaborate with Facility Administrator on a daily basis to produce results that align to business & clinic needs
- Maintain open, proactive communication & develop rapport with patients & family members in an effort to deliver exceptional care & manage patient concerns appropriately
- Cataloged and managed patient records and files for prompt and efficient retrieval
- Assist patients with transportation arrangements and physician appointments
- Coordinating travel arrangements domestically and internationally
- Oversee incoming admissions' hospital records and labs to accept patient into clinic as well as discharges
- Manage complete front desk area as well as patient waiting area, adhere to monthly budget, complete expense reports using concur, manage vendor relationships, order supplies, and monitor compliance
- Maintained open communication between with physicians, nurse practitioners, DaVita clinics and other healthcare professionals as well as attending meetings and synchronizing interdepartmental functions
- Achieved high staff morale and retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitating a proactive work environment
- Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.
Certified Hemodialysis Tech
DaVita, Inc.
07.2015 - 02.2018
- Set up and operate hemodialysis machine to provide dialysis treatment for patients with kidney failure
- Mix dialysate, according to formula
- Cannulating patients
- Specimen processing
- Taking blood for labs and requisitioning
- Take and record patient's pre-dialysis weight, temperature, blood pressure, pulse rate, and respiration rate
- Explain dialysis procedure and operation of hemodialysis machine to patient before treatment to avoid anxieties
- Calculate fluid removal or replacement to be achieved during dialysis procedure.
Certified Nurses Aid
Allendale Nursing Home
09.2013 - 10.2014
- Accomplished multiple tasks simultaneously
- Updated job knowledge by participating in educational opportunities and maintaining licensure
- Experience with various medical conditions including Parkinson's, Dementia, Diabetes, Cancer, Alzheimer's and Paget's disease
- Assisted in patient admission and discharge procedures
- Monitoring patient needs and reporting any issues to other healthcare personnel
- Ensured efficacy of treatments through monitoring of treatment
- Assisted in several emergency situations that were lead by my charge nurse
- Fed patients who needed daily assistance
- Operated Hoyer lifts, and electric patient beds
- Took vitals for patients 3x a shift while also monitoring input and output
- Kept clean patient rooms as well as aiding in keeping a clean environment
- Recorded patient vitals into EHR systems
- Transported patients to various parts of the nursing home.
Certified Nurses Aid
Care One Nursing & Rehabilitation Oradell
08.2013 - 08.2014
- Helping patients with their daily needs, such as eating, bathing, dressing, and toileting
- Ensuring patient comfort by changing bedding, filling water jugs, and positioning items so they are in reach
- Answering call buttons and alerting nurses to emergencies
- Measuring vital signs, including blood pressure, oxygen level, and temperature
- Measuring and recording food and liquid consumption
- Answering call buttons and alerting nurses to emergencies
- Took patient glucose and recorded into patient chart
- Maintained patient hygiene
- Assisted in patient admission and discharge procedures.
Education
Bachelor of Arts in Sociology -
Kean University
05.2019
Skills
- Microsoft Office
- Proficient in Haitian Creole
- Communication (written and verbal)
- Prioritization and problem-solving
- Organization and planning
- Personable and outgoing
- Administrative support
- Emergency Response
- Phlebotomy
- Critical Thinking
- Active Listening
Certification
- Phlebotomy
- CNA
- CCHT (Certified Hemodialysis)
Volunteer Experience
- Missionary work when I go to Haiti, I help with food, care, medications, and dialysis.
- I volunteer hours in the 1st grade classroom at Our Lady Help of Christians Elementary school in East Orange NJ
Timeline
Student Nurse
South College Clinicals
06.2023 - Current
ER Tech
Emory Hospital
06.2023 - Current
Eligibility Tech
Cigna
08.2022 - 04.2023
Care Coordinator
DaVita, Inc.
06.2020 - 04.2022
Certified Kidney Smart Educator
DaVita, Inc.
07.2019 - 06.2020
Administrative Assistant
DaVita, Inc.
02.2018 - 06.2020
Certified Hemodialysis Tech
DaVita, Inc.
07.2015 - 02.2018
Certified Nurses Aid
Allendale Nursing Home
09.2013 - 10.2014
Certified Nurses Aid
Care One Nursing & Rehabilitation Oradell
08.2013 - 08.2014
Bachelor of Arts in Sociology -
Kean University
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