Stephanie Daniels
Chatfield,MN
Summary
Seasoned Operations Manager and talented leader with over 20 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
11
11
years of professional experience
Work History
Operations Manager
Research - Cardiovascular Innovation
10.2021 - Current
- Developed systems and procedures to improve operational quality and team efficiency.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Interacted well with customers to build connections and nurture relationships.
Program Manager
Department Of Cardiovascular Medicine
04.2019 - 10.2021
- Identified program obstacles and communicated possible impacts to team.
- Developed and maintained logistics workflows, procedures and reports.
- Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
- Built teams to address project goals and objectives for multiple projects.
Practice Operations Coordinator
Department Of Cardiovascular Medicine
01.2016 - 04.2019
- Provided direction and guidance to internal teams in order to achieve targets.
- Implemented troubleshooting, root cause analysis and issue resolution.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Clinical Supervisor
Department Of Cardiovascular Medicine
05.2012 - 04.2017
- Lead and directed team of 40 clinical personnel and support staff.
- Responded to crisis situations with calm and professional approach to optimize support.
- Monitored, analyzed, and corrected staff performance and worked with nurse manager to raise standards of practice.
- Assessed patients, determined needs and managed care.
- Developed improvement plans to solve problems and improve lagging areas.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Education
Master of Arts - Management
St. Mary's University,
Minneapolis, MN06.2018
Bachelor of Science - Exercise Science And Corporate Fitness
Mankato State University
Mankato, MN12.1996
Skills
- Multidisciplinary Collaboration
- Business Development Understanding
- Customer Relationship Management
- Business Strategy Development
- Finance Understanding
- Leadership
- Staff Management
- Process Improvement
- Strategic Partnership
- Project Management
- Process Improvement Strategies
- Team Leadership
- Interpersonal Communications
Timeline
Operations Manager
Research - Cardiovascular Innovation
10.2021 - Current
Program Manager
Department Of Cardiovascular Medicine
04.2019 - 10.2021
Practice Operations Coordinator
Department Of Cardiovascular Medicine
01.2016 - 04.2019
Clinical Supervisor
Department Of Cardiovascular Medicine
05.2012 - 04.2017
Master of Arts - Management
St. Mary's University,
Bachelor of Science - Exercise Science And Corporate Fitness
Mankato State University
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