Stephanie danielson
Cape Coral,FL
Summary
Dynamic and results-oriented professional with experience at Ibex the German Bakery, excelling in customer service and teamwork. Proven ability to manage time effectively while maintaining high-quality standards. Skilled in troubleshooting and organization, contributing to a positive work environment and enhancing customer satisfaction through effective communication and problem-solving.
Overview
3
3
years of professional experience
Work History
Barista/sales Associate
Ibex the German Bakery
Cape Coral, FL
06.2025 - Current
- Prepared high-quality coffee beverages according to established recipes and standards.
- Operated espresso machines and brewing equipment with precision and care.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of workstations in compliance with health regulations.
- Assisted in inventory management by monitoring stock levels and restocking supplies as needed.
- Trained new team members on beverage preparation techniques and customer service protocols.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Developed knowledge of menu items to enhance customer recommendations and satisfaction.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Target
Cape Coral, FL
04.2023 - 06.2025
- Developed and maintained courteous and effective working relationships.
- Learned and adapted quickly to new technology and software applications.
- Strengthened communication skills through regular interactions with others.
- Proven ability to develop and implement creative solutions to complex problems.
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Paid attention to detail while completing assignments.
- Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
Education
Cosmetology
Cape Coral Technical Institute
Cape Coral, FL05.2018
Skills
Research
Analytical thinking
Remote office availability
Google drive
Teamwork and collaboration
Time management
Troubleshooting
Organization
Interpersonal communication
Task prioritization
Self-Directed
Timeline
Barista/sales Associate
Ibex the German Bakery
06.2025 - Current
Target
04.2023 - 06.2025
Cosmetology
Cape Coral Technical Institute