Stephanie Darone
Fuquay-Varina,NC
Overview
16
16
years of professional experience
Work History
Dealer Trade & Wholesale Title Specialist
Hendrick Automotive Group
05.2021 - Current
- Process and assign all titles and MCOs received for 20 dealerships
- Ship titles, MCOs, payments and supporting documents
- Data entry, coding and allocation of invoice components
- General A/P and A/R duties, including schedule maintenance and reconciliation
- End of month and end of year reporting and balancing
- Adhere to all state and federal compliance regulations
- Identify and resolve pricing and trade issues
Executive Administrative Assistant
SemiSystems Corporation
05.2017 - 03.2020
- Accounts receivable, bookkeeping and basic ledger responsibilities
- Parts ordering and shipment receiving
- Assist with installation of low voltage audio/visual equipment
- Route planning and dispatch for 8 technicians
- New hire intake and orientation
- Payroll verification
- Contract negotiations
- Provide excellent customer service via telephone and e-mail
Account Manager
Total Outsourced Systems
12.2008 - 11.2017
- Provide corporate level support to end users via phone, chat and e-mail, for multiple corporate brands
- Payroll audit and verification for 30+ employees
- Interview, employment, discipline and termination responsibilities
- Quarterly reviews, training and coaching
- Daily reporting for KPI, schedule adherence and contract fulfillment
- Identify operational issues and implement improvement plans
- Prepare reports and analyze data to determine new goals
- Work with other supervisors and management team members to support agents and maximize customer satisfaction
Education
GED -
Vance-Granville Community College
Henderson, NC03.2005
Skills
Communication
Attention to Detail
Organization
Leadership/Management
Adaptability & Flexibility
MS Office/365
ADP/Paycor/Paychex
Contract Negotiations
MS SharePoint
Timeline
Dealer Trade & Wholesale Title Specialist
Hendrick Automotive Group
05.2021 - Current
Executive Administrative Assistant
SemiSystems Corporation
05.2017 - 03.2020
Account Manager
Total Outsourced Systems
12.2008 - 11.2017
GED -
Vance-Granville Community College