Highly skilled phlebotomist and dedicated team player with remarkable experience in high-volume output labs, hospital protocols, patient information, safety, and infection control.
Overview
3
3
years of professional experience
Work History
Laboratory Assistant II
Kaiser Permanente
03.2021 - Current
Maintained documentation on tests performed in lab.
Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles, drawing 60-90 patients per day
Used software including Mainframe, Epic systems, Qmatic, and Cerner
Phlebotomist/Patient Service Representative
Quest Diagnostics
08.2020 - 02.2021
Collected blood samples in accordance with laboratory protocols and regulations
Provided exceptional customer service to patients, answering questions and addressing concerns.
Verified insurance eligibility and coverage for patients.
Built and maintained positive working relationships with patients and staff.
Patient at Patient FinancialAdvisor, Kaiser Permanente Eligibility and FinancialServices, FinancialAdvisor, Kaiser PermanentePatient at Patient FinancialAdvisor, Kaiser Permanente Eligibility and FinancialServices, FinancialAdvisor, Kaiser Permanente
Special Needs Program Care Mgt RN Consultant at Kaiser Permanente - Southern California Permanente Medical GroupSpecial Needs Program Care Mgt RN Consultant at Kaiser Permanente - Southern California Permanente Medical Group
Program Manager III- Centers for Reproductive Health/IVF at Kaiser Permanente- The Permanente Medical GroupProgram Manager III- Centers for Reproductive Health/IVF at Kaiser Permanente- The Permanente Medical Group