Stephanie Davis
Wilmington,Delaware
Summary
Dynamic Tax Professional with extensive experience at John Papile Accounting, excelling in U.S. tax compliance and financial reporting. Proven ability to optimize QuickBooks for enhanced client performance while delivering exceptional customer service. Skilled in budget tracking and analysis, I drive efficiency and accuracy in financial operations, ensuring client satisfaction and compliance.
Overview
24
24
years of professional experience
Work History
Tax Professional
John Papile Accounting
01.2025 - Current
- Prepare and file U.S. federal tax returns with attention to detail in income tracking, deductions, and compliance—many involving self-employed or small business owners.
- Reviewed financial documents and records to ensure accurate and complete filings.
- Collaborated remotely with clients to provide clear, client-friendly financial education and support.
QuickBooks Online Expert
Intuit / Working Solutions
08.2023 - 01.2025
- Certified Quickbooks Advanced Pro Advisor
- Provided real-time support to small business clients using QuickBooks for retail and service-based operations.
- Diagnosed and resolved issues related to data entry, account setup, report generation, and third-party integrations.
- Advised clients on optimizing QuickBooks features for invoicing, sales tax tracking, and financial performance analysis.
- Maintained accurate and organized documentation of all client interactions and resolutions.
Owner / Manager
Rose Hill Weddings
Johnson City, USA
08.2013 - 02.2023
- Managed full-cycle bookkeeping using QuickBooks Online, including sales tracking, invoicing, vendor payments, and monthly financial reports.
- Oversaw retail operations of a bridal boutique and tuxedo rental service—managing inventory, sales transactions, and seasonal planning.
- Generated customized financial reports to track COGS, seasonal trends, and marketing ROI.
- Handled all budgeting and expense forecasting for event planning services.
- Developed and maintained streamlined operations tailored to fluctuating retail and event demand.
Customer Service Agent
Working Solutions
01.2018 - 01.2023
- Provided support for e-commerce and service-based platforms via phone, chat, and email.
- Maintained CRM and transaction records for customer interactions, including refunds, logistics coordination, and order resolution.
- Helped refine workflow systems and contributed to team efficiency in high-volume, fast-paced environments.
- Companies: Apple Leisure Group, Planet Art, Sabre, Egencia
Process Compliance Manager
Carter's Inc
06.2001 - 07.2013
- Coordinated and supervised daily activities of 35 clerical and auditing staff.
- Reviewed test reports (physical properties and safety) from third party labs for garments produced.
- Created and maintain multiple databases to track required testing of all styles produced.
- Supervised auditing operations at United States based Distribution Centers.
Education
Bachelor of Science - Textile Engineering
Auburn University
Auburn, ALSkills
- QuickBooks Advanced Pro Advisor
- QuickBooks Online
- Financial reporting and forecasting
- Retail and e-commerce management
- Budget tracking and analysis
- Vendor management and invoicing
- Sales reporting and COGS analysis
- Remote workflow optimization
- Microsoft Excel proficiency
- Google Workspace expertise
- Customer account management
- US tax compliance
Additional Highlights
- Fluent in English (written and verbal)
- Skilled in digital collaboration tools and CRM systems
- Experienced in U.S. business hours and remote team support
- Strong analytical mindset with a passion for accuracy and efficiency
- Career-oriented with a proven track record of long-term remote roles
Timeline
Tax Professional
John Papile Accounting
01.2025 - Current
QuickBooks Online Expert
Intuit / Working Solutions
08.2023 - 01.2025
Customer Service Agent
Working Solutions
01.2018 - 01.2023
Owner / Manager
Rose Hill Weddings
08.2013 - 02.2023
Process Compliance Manager
Carter's Inc
06.2001 - 07.2013
Bachelor of Science - Textile Engineering
Auburn University
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