Stephanie Debora
Los Angeles,CA
Overview
12
12
years of professional experience
Work History
Scheduling Analyst
California State University, Northridge
06.2022 - Current
- Acted as primary contact for classroom and conference room reservations, ensuring compliance with campus space use policies and procedures.
- Utilized Ad Astra software to confirm reservations, allocate resources, and generate reports on academic space utilization and schedule of classes.
- Accommodated needs for special programs by coordinating room assignments and scheduling adjustments to optimize space utilization.
- Provided training to campus staff on usage of Ad Astra software, empowering them to effectively manage room reservations and scheduling tasks.
- Processed procurement-related transactions university policies and regulations, ensuring timely and accurate processing of orders and invoices.
- Conducted regular schedule reviews to identify variances, anticipate issues, and recommend corrective actions when necessary.
- Managed high volumes of scheduling requests, prioritizing tasks based on urgency and impact.
- Delivered exceptional customer service to university personnel, promptly addressing inquiries and resolving scheduling conflicts to maintain high levels of satisfaction.
- Optimized scheduling processes by analyzing data and identifying areas for improvement.
Department Coordinator
California State University, Northridge
01.2020 - 06.2022
- Maintain department budget; make purchases
- Build and maintain schedule of classes
- Assist with department faculty hiring and recruitment
- Hire and direct student assistants and tutors
- Maintain department website; as well ashelpedp with department brochures
Administrative Assistant
California State University, Northridge
01.2017 - 01.2020
- Maintain department website; display cases
- Aid Department coordinator with student forms processing
- Schedule advisement appointments
- Record student timesheets
- aid student assistants with the hiring process -
- Maintain record of Omni-lock codes
- weekly Omni maintenance request
- Scheduling of classes
- coordinate graduate student applications
- Process chargebacks through SOLAR
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Student Intern
County of Los Angeles Department of Consumer and Business Affairs
02.2017 - 06.2017
- Aid consumers, homeowners, and small claim litigants in person and over the phone with various issues.
- Knowledgeable of various civil codes regarding landlord and tenant
- Counsel consumers with problems concerning false advertising, identity theft, home loans and repairs, and landlord/tenant issues
Student Assistant
California State University, Northridge
01.2014 - 05.2017
- Knowledgeable of campus policies and academic procedures
- Assisted students, faculty, and staff -Proven ability to manage filing systems and scheduling activities -Assist in planning and logistics of university events
- Provided excellent customer service to students and staff at the front desk, addressing inquiries and concerns promptly.
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Enhanced office efficiency by organizing and maintaining files, records, and resources.
Barista
Starbucks
06.2012 - 03.2013
- Prepared beverages to satisfy customers' expectations -Greeted customers upon arrival, and request their orders -Ensured all areas are properly cleaned and sanitized -Obtained GFSI (Global Food Safety Initiative) benchmark certificate -Provided excellent service to ensure customers recurring business
Education
Master of Science - Family and Consumer Sciences - Consumer Affairs & Family Studies
California State University, Northridge
Northridge, CA05.2024
Bachelor of Science - Business Family and Consumer Sciences/Human Sciences
California State University, Northridge
Northridge05.2017
Skills
- Scheduling
- Data Analysis
- Higher Education
- Deadline Management
- Meeting Coordination
- Scheduling Tools
- Safety practices
- Documentation skills
- Teamwork and Collaboration
- Friendly, Positive Attitude
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
Current Job
Scheduling Analyst, California State University, Northridge, Los Angeles Metropolitan Area, 06/01/22, Present, 1 year 11 months
Timeline
Scheduling Analyst
California State University, Northridge
06.2022 - Current
Department Coordinator
California State University, Northridge
01.2020 - 06.2022
Student Intern
County of Los Angeles Department of Consumer and Business Affairs
02.2017 - 06.2017
Administrative Assistant
California State University, Northridge
01.2017 - 01.2020
Student Assistant
California State University, Northridge
01.2014 - 05.2017
Barista
Starbucks
06.2012 - 03.2013
Master of Science - Family and Consumer Sciences - Consumer Affairs & Family Studies
California State University, Northridge
Bachelor of Science - Business Family and Consumer Sciences/Human Sciences
California State University, Northridge
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