Stephanie Desantiago
Austin,Texas
Summary
Experienced bartender with 5 years of hands-on experience and 8 years in the industry. Proficient in classic and specialty cocktail preparation, with a track record in high-volume establishments. Committed to providing outstanding service and maintaining a vibrant atmosphere in restaurants and nightclubs.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bartender
Punch Bowl Social
Austin, Tx
02.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
Bartender
Cambria Hotel Backyard Bar & Grill
Austin, Tx
05.2022 - 2023
- Managed daily inventory and conducted weekly audits while placing product and supply orders.
- Ensured bar area remained clean and well-stocked throughout shifts.
- Assumed multiple roles including supervisor, bartender, waitress, busser, and barback as needed.
Bartender, Hostess, Waitress
Perfect 10
Austin, Tx
06.2016 - 01.2021
- Responsible for the following
- Entering all sales data into our system hourly as well as sending it to all managers and owners
- Running background check and entering all new employees into our system
- Clocking in (and out) every employee on shift for that day
- Greet, check ID’s and collect entrance fee from customers as well as all other POS duties
- Daily promoting on social medias
- Answer phones and set party/event reservations
Education
High School - Fine Arts
Del Valle High School
Del Valle, Tx01.2013
Skills
- Outstanding customer service
- Communication and active listening
- Time management and analytical skills
- Proficient in computer applications
- Leadership qualities
- Standards for responsible alcohol service
Certification
- Tabc Certified Exp 2024-07-17
- Food Handlers Cert. Exp 2023-09-04
- First aid, Child and Infant Cpr
LANGUAGES
English, Basic spanish
Timeline
Bartender
Punch Bowl Social
02.2023 - Current
Bartender
Cambria Hotel Backyard Bar & Grill
05.2022 - 2023
Bartender, Hostess, Waitress
Perfect 10
06.2016 - 01.2021
High School - Fine Arts
Del Valle High School