Stephanie Diaz
Houston
Summary
Developed skills in talent identification and relationship management within high-paced, dynamic environments. Focused on transitioning into new field, leveraging deep understanding of recruitment strategies and candidate engagement. Ready to bring strategic mindset and collaborative approach to new opportunities.
Overview
8
8
years of professional experience
Work History
State Automotive Title Specialist/ Assistant Manager
K&Y Multiservices
07.2021 - 09.2024
- Fill out the State-Mandated transfer forms so that the title specialist may put together and arrange the formal transfer to the new owner's name
- Verify that all information is accurate and correct on customers application
- Taking calls, addressing customer concerns, and responding to inquiries from customers
- Drafting documents, which includes reviewing, editing and creating records for them
- Researching local, state, and federal regulations to make sure vendors and clients are transferring titles legally
Recruiter
Meneses Law Offices
09.2024 - Current
- Conducted interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Coordinated schedules to arrange management interviews with applicants.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Developed strong understanding of industries served, allowing for targeted recruiting efforts for specialized positions.
- Increased candidate satisfaction with personalized communication throughout recruitment cycle.
- Studied job descriptions and qualifications to determine applicant requirements
Insurance Agent/ Assistant Manager
Lonestar Insurance Group
08.2018 - 09.2024
- Car Commercial & Renters Insurance Agent/ Assistant Manager
- Responsibly trained new hires how to use each insurance company's online system over the previous four years
- Over the past year I have been able to lead the agency in bringing in new customers to the agency with a total of370 new clients
- Created and recommended new auto insurance plans to satisfy the various and evolving needs of (potential) customers
- Performed all administrative duties, such as keeping track of documents and managing policy renewals
- Established a collaborative relationship with prospective clients from various sources such as networking, cold calling, and referral
- Successfully have been able to reach my monthly sales goal the past5 years
- Engaged with insurance representatives about monthly revenue numbers and updates on corporate policies
Car Insurance Agent
Ai United Insurance
05.2017 - 08.2018
- Assisted customers to comprehend state insurance coverages as well as selecting the appropriate plan for each customer
- Received my Limited Lines State Certification
- Uploaded clients, linked application policies to the appropriate business, and verified that all information was received
- Ensure that the money I received throughout the day, such as cash and credit card payments, was reflected in my end-of-day report
- Courteously notified clients by contact of their monthly insurance payment in order to prevent cancellations
Education
Bachelor's - Human Resources Business of Administration
University of Houston Victoria
01.2023
Skills
- Management & Leadership
- Bilingual (Spanish & English)
- Teamwork
- Organization
- Customer Service
- Time Management
- Sales
- Adaptability
- Emotional Intelligence
- Recruitment
- Candidate tracking
- Excel spreadsheets
- Team collaboration
- Candidate screening
LANGUAGES
English Native
Spanish Native
Timeline
Recruiter
Meneses Law Offices
09.2024 - Current
State Automotive Title Specialist/ Assistant Manager
K&Y Multiservices
07.2021 - 09.2024
Insurance Agent/ Assistant Manager
Lonestar Insurance Group
08.2018 - 09.2024
Car Insurance Agent
Ai United Insurance
05.2017 - 08.2018
Bachelor's - Human Resources Business of Administration
University of Houston Victoria
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