Open To Work
Stephanie Dickinson
Walla Walla,WA
Summary
Versatile retail sales associate with 6 years of experience in customer service, inventory management, and 1 year team leadership. Proficient in point-of-sale systems and skilled in resolving customer complaints. Possesses certifications in food safety, anti-money laundering, and preventing fraud. Seeking a role as a retail associate. Authorized to work in the US for any employer.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Sales Associate
Valley-Mart
12.2024 - 04.2025
- Orchestrated impactful promotions and events, boosting sales volume and store traffic.
- Achieved personal sales targets consistently, contributing to overall store revenue growth.
- Resolved customer inquiries efficiently to enhance service quality.
- Ensured accurate inventory management through diligent merchandise replenishment.
Retail Sales Assistant Manager
7-Eleven
08.2022 - 11.2024
- Assisted in the management of a high-volume retail store
- Trained and supervised a team of 10 sales associates, providing ongoing coaching and support to drive performance
- Implemented effective visual merchandising strategies to optimize product presentation and enhance customer experience
- Developed and maintained strong relationships with customers, ensuring repeat business and fostering brand loyalty
- Collaborated with the store manager to create staff schedules, balancing workload requirements with employee availability
- Conducted regular inventory audits to monitor stock levels, identify discrepancies, and implement corrective actions
- Utilized point-of-sale systems to process transactions accurately and efficiently while delivering exceptional customer service
- Resolved customer complaints or concerns promptly and effectively, leaving them with high levels of satisfaction
- Maintained a clean and organized store environment that adheres to company standard
Homemaker
10.2017 - 07.2022
- Managed household tasks such as cleaning, laundry, and meal preparation on a daily basis
- Provided companionship and emotional support to family members
- Assisted with personal care activities including bathing, and dressing
- Managed household finances by creating budgets and tracking expenses
- Coordinated medical appointments and ensured medication adherence for family members
- Planned and prepared nutritious meals based on preferences
- Provided transportation services for family members or to attend appointments or social outings
- 6 children a husband and a special needs adult
Private Contractor/rural Route Paper Delivery Service
Union Bulletin
10.2015 - 10.2017
- Always have a friendly and courteous demeanor with customers
- Managed delivery routes effectively, optimizing time and fuel efficiency
- Handled customer inquiries and concerns professionally, providing excellent customer service
- Adhered to all traffic laws and regulations while driving
- Resolved any delivery discrepancies or issues promptly and efficiently
- Maintained a clean and organized delivery vehicle at all times
- Kept a professional appearance while representing the company during customer interactions
- Demonstrated strong problem-solving skills when faced with unexpected challenges during deliveries
- Engaged in meaningful conversations to stimulate cognitive function and promote mental well-being
- Pet care responsibilities such as feeding, and exercise
Caregiver Providing Daily Tasks for Disabled Seniors
Oregon State
03.2014 - 03.2015
- Provided compassionate care and support to elderly clients, ensuring their safety, comfort, and well-being
- Assisted with daily activities such as bathing, dressing, grooming, and medication management
- Created personalized care plans for each client based on their individual needs and preferences
- Maintained a clean and organized living environment for clients by performing light housekeeping duties
- Engaged clients in meaningful activities such as reading, puzzles, crafts, or outings to promote mental stimulation
- Managed medical appointments and transportation arrangements for clients as needed
- Attended training sessions and workshops to enhance caregiving skills and stay updated on best practices
- Implemented fall prevention strategies by removing hazards from the environment
Combine Operator Seasonal Pea and Corn Harvest
Brittany Farming
06.2009 - 10.2013
- Operated and maintained food manufacturing machinery, for efficient production processes
- Monitored machine performance and made necessary adjustments to maintain quality standards
- Took preventive maintenance measures to minimize equipment breakdowns and maximize productivity
- Complied with food safety regulations by following proper sanitation procedures
- Communicated effectively with supervisors regarding any issues or concerns related to machine operation
Retail Sales Associate/Customer Service
Super Walmart Center
02.2013 - 09.2013
- Generated and achieved daily, weekly, monthly and quarterly sales goals
- Complied with stores established policies and procedures.
- Made sure shelves were properly stocked at all times to meet customer demand
- Worked closely with team members to organize backroom storage areas for easy access during restocking activities
- Followed safety protocols when handling hazardous materials or fragile items during stocking processes
- Resolved customer complaints in a professional manner, finding appropriate solutions to ensure customer loyalty
Education
GED - General Education Development
Linn Benton Community Center
Milton-Freewater, OR08.2019
Skills
- Farming expertise
- Point of sale systems
- Caregiving and home care
- Group and individual collaboration
- Cash handling and inventory control
- Retail sales and customer service
- Food safety practices
- Upselling techniques
- Supervisory experience
- Problem-solving skills
- Time management
- Teamwork and collaboration
- Customer service
- Sales training
- Inventory control
- Merchandise display
- Point of sale operation
- Merchandising
- Task prioritization
Certification
- Class C Driver's License
- Food Handler Certification
Timeline
Sales Associate
Valley-Mart
12.2024 - 04.2025
Retail Sales Assistant Manager
7-Eleven
08.2022 - 11.2024
Homemaker
10.2017 - 07.2022
Private Contractor/rural Route Paper Delivery Service
Union Bulletin
10.2015 - 10.2017
Caregiver Providing Daily Tasks for Disabled Seniors
Oregon State
03.2014 - 03.2015
Retail Sales Associate/Customer Service
Super Walmart Center
02.2013 - 09.2013
Combine Operator Seasonal Pea and Corn Harvest
Brittany Farming
06.2009 - 10.2013
GED - General Education Development
Linn Benton Community Center