Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
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Stephanie Diosdado

Channelview,TX

Summary

Certified medical assistant and phlebotomist with strong skills in patient care and engagement. Proven ability to communicate effectively and foster supportive environments for patients and healthcare teams. Experienced in medical procedures, administrative tasks, and records management. Recognized for reliability and dedication to achieving team objectives in fast-paced healthcare settings.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant

Emergency Medical Doctors Services
05.2024 - Current
  • Taking medical histories
  • Explaining treatment procedures to patients
  • Preparing patients for examinations
  • Measuring patients’ vital signs, Height/Weight, Patient Info and Chief Complaints
  • Assisting the physician during examinations
  • Instructing patients about medication and special diets and other physician ordered instructions
  • Preparing and administering medications and vaccine injections
  • Collecting blood and preparing samples for laboratory testing (phlebotomy)
  • Taking electrocardiograms EKGs
  • Organize and schedule appointments
  • Sterilize Medical Instruments, Draw Blood

Cashier Team Lead

Becks Prime Memorial
10.2023 - 05.2024
  • Provide unmatched customer service
  • Use a POS system to process debit, cash, and debit
  • Train new employees on processes and procedures
  • Use conflict management techniques to deescalate tense situations
  • Monitor and maintain clean working areas
  • Assist guests, including offering personable greetings and taking orders
  • Train new employees
  • Demonstrated strong organizational skills in managing cashier staff, scheduling shifts, and delegating tasks to team members.
  • Performed daily opening and closing duties including counting money in registers, preparing bank deposits, reconciling tills, and restocking shelves.
  • Monitored stock levels and replenished inventory as needed to ensure shelves were fully stocked at all times.

Party Hostess

Peter piper pizza
06.2020 - 12.2023
  • Managed guest lists and seating arrangements at parties.
  • Multitasked efficiently while managing multiple projects simultaneously.
  • Organized and executed party packages with individualized themes and activities, meeting unique guest specifications.
  • Demonstrated strong leadership qualities when directing staff members.
  • Developed relationships with vendors in order to provide high-quality services for clients.
  • Maintained inventory of party supplies, ensuring adequate levels were available for each event.
  • Utilized problem solving skills to resolve any issues that arose during events.
  • Delivered exceptional customer service by attentively listening to client concerns and promptly addressing issues that arose during events.
  • Trained new Party Hostesses on company policies and procedures to maintain high-quality service standards.

Education

Medical Assistant -

The College of Health Care Professions
Houston, TX
05.2025

Certified Phlebotomist -

Yuris Phelebotomy School
Houston, TX
05-2024

High School Diploma -

Channelview High School
Channelview, TX
05.2023

Skills

  • Administer Injections (SQ,IM, ID, Gluteal)
  • Ambulation training
  • Collect patient history
  • Wound Care
  • Suture removal
  • Take vitals
  • Insurance authorization and verification
  • Charting
  • Phlebotomy
  • Minor Office Surgical Procedures
  • Anatomy and Physiology
  • Surgical asepsis
  • Autoclave
  • Sterilization techniques
  • Prepare patients for examinations
  • Medical Terminology
  • Laws and Ethics
  • Specimen Collection
  • OSHA & HIPAA Certified
  • Medical Front Desk
  • Perform EKG’s
  • Electronic Health Records
  • Answering Multi-line phones
  • Knowledge of diagnostic (ICD-10)
  • Direct Patient Care
  • Prepare exam and treatment rooms
  • Conflict management
  • Conflict resolution
  • Use of a POS system
  • Cash handling
  • Team leadership

Certification

  • National Registered Certified Medical Assistant (NRCMA), 2025-04
  • BLS for Healthcare Providers (CPR and AED) Certification, 2024-12
  • NRCMA
  • Certified Phlebotomist

LANGUAGES

Spanish Bilingual
English Bilingual

Timeline

Certified Medical Assistant

Emergency Medical Doctors Services
05.2024 - Current

Cashier Team Lead

Becks Prime Memorial
10.2023 - 05.2024

Party Hostess

Peter piper pizza
06.2020 - 12.2023

Medical Assistant -

The College of Health Care Professions

Certified Phlebotomist -

Yuris Phelebotomy School

High School Diploma -

Channelview High School

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Stephanie Diosdado