Stephanie Doan
Richmond,VA
Summary
As a campaign manager at United Way of Greater Richmond and Petersburg, I manage a $1.9 million portfolio of fundraising entities, supporting the organization's mission to improve lives and strengthen communities. I work with individuals, small businesses, and large corporations, building and maintaining strong relationships, and facilitating creative and impactful projects.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Campaign Manager
United Way Of Greater Richmond & Petersburg
08.2022 - Current
- Enhanced campaign performance by developing and implementing targeted marketing strategies.
- Optimized campaign budgets with careful monitoring of ROI and KPIs to maximize results.
- Collaborated with cross-functional teams to align campaign objectives, messaging, and target audiences.
- Engaged in collaborative problem-solving for fundraising and donor development.
- Created fundraising strategies tied to United Way's institution's mission, programs and goals.
- Engaged in corporate and small business fundraising activities, raising over $1.75MM.
Relationship Manager
C&F Bank
03.2017 - 08.2022
- Strengthened client relationships by actively listening to their needs and providing tailored financial solutions.
- Identified new business opportunities through diligent market research and analysis, contributing to increased revenue growth.
- Assessed borrowers' financial situations to determine appropriate mortgage products and loan structure.
- Implemented risk mitigation strategies during loan evaluation processes, safeguarding the institution''s interests and minimizing potential losses.
- Educated clients on various lending products available, helping them make informed decisions that best suited their financial goals.
Team Lead
Chick-fil-A
11.2015 - 03.2017
- Improved customer satisfaction by implementing efficient service strategies and maintaining a clean, organized restaurant environment.
- Managed inventory levels for optimal cost control and minimized waste by regularly reviewing stock and making appropriate adjustments.
- Trained new employees on company policies, procedures, and food preparation techniques to ensure consistent product quality.
- Conducted employee performance evaluations, providing constructive feedback to encourage professional growth and development.
Education
Associate of Science - Business Administration And Management
Bright Point Community College
Chester, VA05.2020
Skills
- Donor Development
- Special Events
- Program Development
- Portfolio Management
- Credit Analysis
- Cash Flow Analysis
- Relationship Building
Affiliations
- Rotary International
- WomenRise Steering Committee
Certification
NMLS
Notary Public
Medallion Signature Guarantor
Timeline
Campaign Manager
United Way Of Greater Richmond & Petersburg
08.2022 - Current
Relationship Manager
C&F Bank
03.2017 - 08.2022
Team Lead
Chick-fil-A
11.2015 - 03.2017
Associate of Science - Business Administration And Management
Bright Point Community College
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