Stephanie Dominguez
WEST NEW YORK,NJ
Summary
Focused receptionist with several years of hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Receptionist
Elegancia Nails Salon
Englewood, NJ
03.2023 - Current
- Greeted customers, answered phone calls and responded to emails in a timely manner.
- Provided information about services, products and prices to customers.
- Scheduled appointments using salon software system.
- Conducted cash handling procedures such as accepting payment from clients, processing credit cards transactions or issuing refunds as necessary.
- Generated employee paychecks and direct deposit payments in a timely manner.
Retail Sales Associate
Burlington
Secaucus, NJ
12.2023 - 03.2024
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Assisted customers with finding the right product for their needs.
- Handled customer complaints in a professional manner.
Receptionist
Daniel L. Jerman Company
Hackensack, NJ
08.2021 - 07.2023
- Answered incoming calls, providing frontline customer support or assistance with product and service transactions.
- Provided excellent customer service by responding promptly to inquiries from vendors or customers regarding billing issues or discrepancies.
- Assisted customers with product selection, ordering, billing, returns, and technical support.
Cashier
Food Bazaar
Fairview, NJ
06.2020 - 08.2021
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
Education
Bachelor of Science - Business Management
New Jersey City University
Jersey City, NJ05-2024
Skills
- Organization and efficiency
- Multitasking and prioritization
- Scheduling
- Time Management
Languages
Spanish
Professional
Certification
- Forage Excel/Analytics Career Certificate Program
References
References available upon request.
Timeline
Retail Sales Associate
Burlington
12.2023 - 03.2024
Receptionist
Elegancia Nails Salon
03.2023 - Current
Receptionist
Daniel L. Jerman Company
08.2021 - 07.2023
Cashier
Food Bazaar
06.2020 - 08.2021
- Forage Excel/Analytics Career Certificate Program
Bachelor of Science - Business Management
New Jersey City University
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