Stephanie Draper
Summary
I am looking to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I am also a detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Security Officer
Lincoln University Of Pennsylvania
04.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Recovery Specialist
Rockford Center
04.2023 - 04.2024
- To provide direct patient care to geriatrics, adults, adolescents and children with psychiatric disorders as well as dual-diagnosis patients to ensure the safety and well being of patients.
- Maintained client confidentiality and adhered to HIPAA guidelines.
- Improved client satisfaction through timely communication and resolution of account discrepancies.
- Supported clients with compassionate, empathetic face-to-face counseling.
Order Picker
Walmart
01.2023 - 04.2023
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
Team member
Wawa
09.2022 - 12.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Addressed and resolved customer complaints in polite and professional manner.
Picker
Amazon
05.2022 - 09.2022
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
- Verified proper labeling and identification on all orders before shipment.
Online order associate
Walmart
01.2022 - 05.2022
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
Sales Associate
Bath and Body Works
07.2021 - 12.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Receptionist and Shampoo Technician
Linda's Hair Techniques
12.2020 - 06.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Sales Associate
Goodwill
06.2019 - 12.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Bachelor of Science - Psychology
West Chester University
West Chester, PA06.2026
Cosmetology
Technical College High School - Pennock's Bridge Campus
West Grove, PA06.2021
High School Diploma -
Avon Grove High School
West Grove, Pa06.2021
Skills
- Good Communication Skills, Leadership Skills, As well as people skills
- Organizational Skills
- Computer Skills
- Dependable
- Mental Health training
- Documentation abilities
Honors Participation
- Technical College High School - Pennock's Bridge Campus, Skills USA member 2018-2020
- Technical College High School - Pennock's Bridge Campus, Perfect Attendance 2019
- Technical College High School - Pennock's Bridge Campus, National Technical Honors Society 2019-2021
- Technical College High School - Pennock's Bridge Campus, Holiday Hope Chest 2018-2020
- Avon Grove High School, Honor Roll 2019
- Avon Grove High School, Perfect Attendance 2018-2019
- Avon Grove High School, Cheerleading 2017-2019
Timeline
Security Officer
Lincoln University Of Pennsylvania
04.2024 - Current
Recovery Specialist
Rockford Center
04.2023 - 04.2024
Order Picker
Walmart
01.2023 - 04.2023
Team member
Wawa
09.2022 - 12.2022
Picker
Amazon
05.2022 - 09.2022
Online order associate
Walmart
01.2022 - 05.2022
Sales Associate
Bath and Body Works
07.2021 - 12.2021
Receptionist and Shampoo Technician
Linda's Hair Techniques
12.2020 - 06.2021
Sales Associate
Goodwill
06.2019 - 12.2020
Bachelor of Science - Psychology
West Chester University
Cosmetology
Technical College High School - Pennock's Bridge Campus
High School Diploma -
Avon Grove High School
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