STEPHANIE DURANTE
West Tech Mechanical, Inc.
Upland,CA
1
Language
17
years of professional experience
Administrative and project management professional with 10+ years of progressively responsible experience supporting complex operations in construction, architecture, and service environments. Experienced in executive and administrative support, financial and project documentation, accounts payable and receivable, invoice review, purchase orders, budget and cost tracking, contract administration, records management, scheduling, and professional correspondence. Proven ability to independently manage competing priorities, maintain confidential information with discretion, coordinate with leadership and cross-functional stakeholders, and follow assignments through completion. Experienced working with clients, consultants, vendors, contractors, and public agencies. Proficient in Microsoft Office Suite, Procore, and QuickBooks; fluent in English and Spanish.
Work History
Project Manager
5 Years 3 Months- Administer project financial and contract documentation in Procore, including purchase orders, subcontractor billing, invoices, change orders, RFIs, and supporting records.
- Monitored project budgets, costs, commitments, and billing activity; reconciled supporting documentation and maintained current financial records for management review to ensure financial accuracy.
- Maintain construction schedules, procurement timelines, project logs, and deliverable tracking across multiple active jobs with competing deadlines.
- Coordinated daily with leadership, clients, vendors, subcontractors, field personnel, and project teams to resolve documentation, procurement, scheduling, and billing needs, facilitating seamless project operations.
- Prepare status updates and project correspondence, organize electronic files, and track open items through resolution to support timely project execution.
- Process and track material and service procurement, confirm vendor documentation, and support accurate project billing and cost control.
- Support administrative requirements for private- and public-sector construction work, ensuring records and project activities align with contractual, regulatory, and company requirements.
- Prioritized time-sensitive project needs, researched discrepancies, coordinated solutions, and communicated next steps to internal and external stakeholders, enhancing project clarity and responsiveness.
- Managed submittals, RFIs, and change orders to support accurate project execution.
Business Manager
2 Years 10 Months- Managed accounts payable and accounts receivable functions, including review and processing of invoices and supporting financial records.
- Reviewed work orders, employee time reports, and billing documentation for accuracy, completeness, and compliance with company procedures.
- Coordinated technician schedules with dispatch to optimize workload management and align resources with customer needs.
- Managed procurement of parts and materials, collaborating with vendors to ensure timely delivery for service and project completion.
- Prepared and maintained contracts with insurance companies, commercial accounts, and property management companies.
- Supported day-to-day administrative operations, internal and external communications, recordkeeping, and workflow coordination across departments.
- Monitored compliance with company policies and operational procedures, addressing administrative issues to facilitate cross-team collaboration.
- Resolved customer concerns and escalations with timely, professional service recovery.
Project Manager
4 Years 7 Months- Provided direct administrative and project support to architectural leadership, coordinating client communications, consultant activity, schedules, and office documentation.
- Drafted proposals, professional service agreements, client correspondence, and permit submittal packages while safeguarding confidential client and project information.
- Created and maintained structured digital files for agreements, architectural drawings, consultant reports, agency comments, permit records, and client correspondence.
- Scheduled project meetings, tracked design and permitting milestones, and followed up with consultants and municipal staff on reviews, corrections, approvals, and outstanding requirements.
- Acted as the communication hub between clients, architects, technical consultants, contractors, and municipal departments, ensuring questions and agency requests reached the appropriate parties.
- Performed administrative quality checks of architectural plan sets and supporting documents before submittal, identifying missing information and coordinating corrections.
- Managed consultant coordination across civil, structural, soils, and landscape disciplines, tracking revised drawings and technical documents through the permitting process.
- Guided commercial and residential projects through municipal review and permit approval, organizing responses to agency comments and adjusting priorities to meet client and jurisdiction deadlines.
Business Manager
5 Years 4 Months- Managed accounts payable and accounts receivable processes and maintained supporting financial and administrative records.
- Reviewed work orders, invoices, and employee time reports for accuracy and completeness.
- Coordinated with dispatch to schedule technicians efficiently according to workload, project needs, and skill level.
- Prepared and maintained contracts with insurance companies, commercial accounts, and management companies.
- Supported recruiting, interviewing, and hiring activities to meet operational staffing needs.
- Monitored budgets, expense trends, and financial reports to guide operational decisions.
- Implemented process improvements that strengthened communication between field crews and office staff.
- Oversaw payroll, timekeeping, and personnel records while maintaining compliance.
- Coordinated vendor relationships, purchasing, and inventory controls to support service operations.
Skills
Administrative & Executive Support
Accounts Payable & Receivable
Purchase Orders & Procurement
Calendar
Meeting & Schedule Coordination
Reports & Professional Correspondence
Action-Item Tracking & Follow-Up
Microsoft Office Suite (Word
Excel
Outlook
PowerPoint)
Budget & Cost Tracking
Invoice & Billing Review
Contract Administration
Records & Document Management
Confidential Information Management
Public Agency & Stakeholder Coordination
Customer Service & Relationship Management
Procore | QuickBooks
Microsoft Word
Excel
Outlook
PowerPoint
Electronic Filing & Document Control
Data Entry & Database Management
Project Documentation & Reporting
Budget & Cost Reporting
Purchase Orders
Professional Correspondence
Team Collaboration
Project tracking
Client relations
Work flow planning
Scope management
Logistics management
RFI Management
Permit processing
Punchlists
Consultant coordination
Safety checks
LANGUAGES
Fluent in English & Spanish
Timeline
Project Manager
West Tech Mechanical, Inc.
07.2021 - CurrentRead More
Business Manager
A2Z Plumbing, Inc.
09.2018 - 07.2021Read More
Project Manager
Andresen Architecture, Inc.
08.2015 - 03.2020Read More
Business Manager
Collier Plumbing
04.2010 - 08.2015Read More