STEPHANIE DURSO
Manorville,NY
Summary
Clinic Director with a high level of professionalism, motivation, and commitment to client satisfaction. With over 8 years of experience overseeing staff teams and working alongside multidisciplinary teams. Highly organized, hardworking with excellent planning and program management skills. Detail oriented team player with the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Mental Health Clinic Director
Family Service League
Central Islip, NY
01.2021 - Current
- Oversee clinic census of approximately 600 clients and approximately 25 staff
- Recruited, hired, and trained all staff, including interns
- Providing direct supervision, ongoing staff development and continuing education to employees
- Work closely with organizational leadership to guide operational strategy
- Manage daily operations while overseeing multidisciplinary team to foster increased productivity and to achieve daily and long-term goals
- Monitor office workflow and administrative processes to keep operations running smoothly
Therapist
Stephanie Durso, LCSW
Manorville, NY
07.2020 - Current
- Built and maintained operations of private practice.
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
- Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
- Provides individual therapy sessions to patients suffering from mental health issues.
- Counseled individuals, and families to bring awareness of problems, deal with crisis situations and develop action plans.
Clinical Supervisor- DASH
Family Service League
Hauppauge, NY
01.2018 - 01.2021
- Oversaw Mobile Crisis, 24/7 Hotline and crisis center.
- Collaborated with multidisciplinary teams to coordinate care for clients with complex needs, ensuring comprehensive support was provided across all domains of life functioning.
- Conference cases to review staff decision making.
- Working closely with organizational leadership, Suffolk County PD and county to complete DASH program policy and procedures.
- Responded to crisis situations with a calm and professional approach to optimize support.
- Recruited, hired, and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Lead and directed team of 60+ clinical personnel and support staff.
Psychiatric Social Worker- CPEP, 10N, 12N
Stony Brook University Hospital
Stony Brook, NY
01.2017 - 01.2018
- Complete assessments on patients and provide treatment recommendations to treatment team.
- Obtain insurance authorization for admissions.
- Conduct bed searches in the community and facilitate transfers to other hospitals when necessary.
- Keep families and treatment providers up to date with patient progress and discharge planning.
- Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
- Complete applications for SPA, ACT and PPC when warranted.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Developed and implemented detailed pre-discharge plans for clients soon to be reintegrated into community.
Education
Master of Social Work -
Fordham University
01.2015
Bachelor of Science - Business Management
Farmingdale State College
01.2012
Skills
- Crisis Intervention
- Recruiting
- Hiring
- Supervising staff
- Relationship building
- Retention
- Attention to detail
- Collaboration
- Providing high-quality care
- Administrative Leadership
- Employee Recruitment
- Patient Safety
Certification
- Licensed Clinical Social Worker
Additional Information
- Chairperson of Family Service League's Wellness Committee.
- Participates in Family Service League's Staff Recognition and Walk for Wellness Committees.
- Volunteers for events and assists with fundraising for Family Service League.
Timeline
Mental Health Clinic Director
Family Service League
01.2021 - Current
Therapist
Stephanie Durso, LCSW
07.2020 - Current
Clinical Supervisor- DASH
Family Service League
01.2018 - 01.2021
Psychiatric Social Worker- CPEP, 10N, 12N
Stony Brook University Hospital
01.2017 - 01.2018
Master of Social Work -
Fordham University
Bachelor of Science - Business Management
Farmingdale State College
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