Stephanie E Andrade
Lady Lake,FL
Summary
An experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
8
8
years of professional experience
Work History
Assistant
Aqua Marine Sales And Service
2022.04 - Current
- Increased efficiency by providing administrative support to management.
- Organized filing systems and wrote work orders.
- Demonstrated adaptability by quickly mastering different and new tasks as needed.
- Elevated the company's social media presence with Microsoft Design and video editing.
- Updated and manged company website.
- Assisted manager in all aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Enhanced customer and manger communication through effective scheduling.
- Boosted customer satisfaction by promptly addressing inquiries and also building rapport with each customer.
- Greeted guests in with friendliness and professionalism.
- Strengthened client relationships through consistent follow-up communication.
- Collaborated effectively with other co-workers to achieve shared goals in a timely manner.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Optimized resource usage by managing inventory levels, ordering supplies, and organizing items for efficient use. And maintained filing systems to facilitate easy access to information.
- Kept work areas clean and presentable.
Wellness Advocate
Lake Sumter State College, Leesburg Campus
2016.01 - 2018.01
- Enhanced customer satisfaction with empathetic listening and tailored recommendations for optimal health.
- Increased client retention through consistent follow-ups and support in their wellness journey through encouragement.
- Attended industry conferences to stay current with trends, incorporating new techniques into practice.
- Provided exceptional customer service by addressing inquiries promptly and professionally.
- Fostered a welcoming and comfortable environment for students.
- Continuously sought feedback from clients to improve services.
- Kept the facility clean and organized.
Education
General Associate Degree -
Lake Sumter State College
05.2018
Skills
- Administrative Support
- Fast Learner
- File Management
- Scheduling
- Customer Services
- Teamwork and Collaboration
Languages
Spanish
Limited Working
Timeline
Assistant
Aqua Marine Sales And Service
2022.04 - Current
Wellness Advocate
Lake Sumter State College, Leesburg Campus
2016.01 - 2018.01
General Associate Degree -
Lake Sumter State College
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