Results-oriented leader with a strong track record in driving sales and customer satisfaction. Known for effectively managing cash handling, inventory processes, and developing impactful merchandising displays.
Overview
14
14
years of professional experience
Work History
Assistant Manager, Merchandising
Old Navy
Shelby Twp, MI
06.2021 - Current
Collaborated with cross-functional teams to develop seasonal merchandising strategies.
Analyzed sales data to optimize product placement and maximize revenue.
Trained and mentored new team members on merchandising best practices.
Implemented visual merchandising standards to enhance customer shopping experience.
Managed daily cash reconciliations, ensuring accuracy in financial reporting as well as adherence to company policies surrounding cash handling procedures.
Enhanced store sales by developing visually appealing merchandising displays and floor plans.
Provided exceptional customer service, addressing inquiries and resolving issues promptly to ensure customer satisfaction.
Led the store in management card applications for the 2025 year. (150)
Softlines Team Leader
Meijer
Rochester Hills, MI
06.2020 - 06.2021
Supervised softlines department operations to enhance customer experience and maintain merchandising standards.
Trained and mentored team members on product knowledge and effective sales techniques.
Implemented inventory management processes, ensuring accurate stock levels and timely replenishment.
Developed promotional displays to drive sales and increase product visibility within the store.
Analyzed sales data to identify trends, adjust merchandise strategies, and optimize performance.
Organized seasonal clearance events, maximizing sell-through rates on end-of-season merchandise.
Resolved escalated customer issues professionally, maintaining a high level of customer satisfaction.
Increased sales revenue through effective merchandise displays and strategic product placement.
Archery Team Lead
Cabelas Worlds Foremost Outfitter
Chesterfield, MI
03.2018 - 06.2020
Led team in achieving sales targets through effective training and mentorship of staff.
Implemented customer service protocols, resulting in improved customer satisfaction ratings.
Coordinated cross-functional collaboration to optimize product displays and merchandising strategies.
Streamlined inventory management processes, enhancing order accuracy and reducing discrepancies.
Fostered a positive work environment by promoting teamwork and open communication among staff members.
Trained new team members by relaying information on company procedures and safety requirements.
Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
Managed schedules, accepted time off requests and found coverage for short shifts.
Inventory Coordinator
Meijer
Lenox, MI
04.2012 - 03.2018
Coordinated product replenishment processes, enhancing efficiency in supply chain operations.
Implemented inventory tracking systems to improve accuracy and accountability across departments.
Managed inventory levels to ensure optimal stock availability and minimize discrepancies.
Trained staff on best practices for inventory management and adherence to safety protocols.
Led cross-functional teams in inventory audits, promoting compliance with company standards.
Reduced stock discrepancies by diligently investigating variances and resolving issues promptly.
Performed data entry and completed proper paperwork.
Conducted root cause analysis on recurring inventory issues, leading to targeted solutions that mitigated future problems.