Sherlyn Garcia
Norwalk,CT
Summary
Dedicated customer service professional with 3 years of leadership experience in fast-paced retail settings. Expertise in communication, relationship building, and issue resolution. Transitioning to healthcare to gain hands-on experience while leveraging strong work ethic and attention to detail to enhance patient experiences.
Overview
2
2
Languages
5
5
years of professional experience
Work History
Assistant Manager, Merchandising
Old Navy
Norwalk, Connecticut
10.2024 - Current
- Executed monthly floor layouts and displays to align with brand standards, improving customer engagement and visual merchandising.
- Monitored inventory levels and key metrics to identify sales growth opportunities and enhance productivity.
- Managed inventory shipments and organized stockroom to optimize operational efficiency.
- Coached associates and team leads as Manager on Duty, enhancing operational effectiveness and team collaboration during daily store operations.
Babysitter
Self-Employed
Norwalk, Connecticut
10.2021 - 11.2024
- Supervised children during playtime and educational activities, fostering social skills and learning.
- Prepared healthy meals and snacks according to dietary needs.
- Organized various activities, games, crafts and outings to keep children entertained.
- Enforced rules to instill good manners and ensure a safe environment for all children.
Pricing and Signage Lead
Dick's Sporting Goods
Norwalk, Connecticut
10.2021 - 04.2024
- Coordinated weekly promotional signage and displays while upholding visual merchandising standards.
- Conducted audits to ensure accuracy of shelf tags, product labels, and system pricing, supporting effective inventory management.
- Assisted customers and team members in locating merchandise, improving overall shopping experience.
- Provided backup cashier coverage during peak periods to ensure efficient store operations.
Education
High School Diploma -
Brien McMahon High School
Norwalk, CT06-2023
Skills
- Visual merchandising
- Inventory management
- Customer service
- Time management
- Team leadership
- Problem solving
- Adaptability
- Active listening
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Assistant Manager, Merchandising
Old Navy
10.2024 - Current
Babysitter
Self-Employed
10.2021 - 11.2024
Pricing and Signage Lead
Dick's Sporting Goods
10.2021 - 04.2024
High School Diploma -
Brien McMahon High School