Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
23
23
years of professional experience
Work History
Clinical Trial Navigator
Javara Inc.
01.2022 - 10.2023
Assisted patients and families with financial and administrative issues by referring to appropriate resources.
Prepared families for realistic initial visit post-procedure.
Solicited patient concerns, demonstrated responsiveness and respect and communicated plan of care to patient and family members.
Reviewed surgical, diagnostic and interventional procedures and offered overview of expectations for outcomes.
Maintained confidential health information according to state and federal regulations.
Utilized Microsoft Word to edit, create and save confidential documents.
Answered incoming calls, scheduled appointments and filed medical records.
Provided excellent customer service to patients and medical staff.
Greeted and assisted patients with check-in procedures.
Followed document protocols to safeguard confidentiality of patient records.
Responded to inquiries by directing calls to appropriate personnel.
Engaged with patients to provide critical information.
Assistant Director of Nurses
Westview Manor
07.2021 - 01.2022
Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
Performed rounds to observe care and interview staff, residents, and families.
Collaborated with staff, management, and external groups to coordinate patient care.
Identified department issues to recommend corrective actions.
Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
Evaluated work performance of 38 nursing personnel to determine wage increases and implement discipline.
Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
Oversaw and approved recruitment, hiring and orientation of new nursing staff.
Facilitated continuing education and training programs to drive staff competency and professional development.
Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Communicated with patients, ensuring that medical information was kept private.
Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
Created customized care plans, working with hospital staff and families to assess and meet individual needs.
Ordered all pharmacy supplies and kept check on inventory levels.
Charge Nurse
Shift Key
02.2019 - 07.2021
Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
Conducted daily shift briefs to inform staff of changes in patient care assignments.
Supervised and managed daily scheduling, tasking, and administration.
Collaborated with other healthcare professionals to provide quality patient care.
Administered medications and treatments to patients as ordered by physician, maintaining accountability for accurate narcotic count at end of each shift.
Developed and maintained close relationships with patients and families to facilitate smooth communications, provide encouragement and build trust.
Cared for patients' wounds and changed dressings.
Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
LVN Charge Nurse
Stephenville Nursing And Rehabilitation
08.2013 - 01.2020
Documented medications administered, treatments, and patient procedures performed in appropriate records according to privacy requirements.
Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
Interacted smoothly with patients and loved ones, updated on care plans and advocated for needs.
Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
Collaborated with various healthcare professionals to determine specific and individualized care plan based on goals and long-term health.
Documented information in patients' electronic medical record, relaying information to clinicians and care providers to facilitate continuity of care.
Cared for patients' wounds and changed dressings.
Home Health LVN
Stephens Health Care
08.2010 - 07.2013
Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
Cared for wounds, provided treatments, and assisted with procedures.
Documented accurate and complete patient information to address patient problems and expected outcomes.
Assisted with admissions, appointments, transfers, and discharges.
Responded to patient requests with appropriate clinical and personal assistance.
Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
Administered controlled narcotics, inserted IVs, and performed catheterizations.
Used aseptic techniques to provide sterilized wound care and dressing applications.
Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
Staff Nurse/Lab Supervisor
Cross Timbers Community Health Clinic
08.2000 - 08.2010
Maintained safe, tidy and organized laboratory environment for accurate test results.
Maintained documentation on tests performed in lab.
Tracked collected specimens by initialing, dating, and noting times of collection.
Performed testing and quality control using approved laboratory procedures and instrumentation.
Inspected laboratory equipment to maintain good working condition for optimal results.
Monitored testing procedures to meet criteria and maintain quality control.
Trained new laboratory personnel to apply proper laboratory techniques and best practices.
Prepared reagents, media and solutions to use for laboratory testing and analysis.
Processed patient specimens according to priority and documented results.
Prepared samples for shipping and disposed of bodily fluids in proper containers.
Oversaw items in inventory and reordered before supplies diminished.
Adhered to laboratory safety procedures to maintain compliance with quality control standards.