Stephanie Elliott
Stevenson,AL
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
34
34
years of professional experience
1
1
Certification
Work History
McDonalds Crew Member
Goodwin Enterprises
03.2023 - Current
- Connect with customers to ensure they have a positive experience
- Help customers order their favorite McDonald's meals
- Prepare all of McDonald’s World Famous food
- Partner with other Crew and Managers to meet daily goals and have fun
- Keep the restaurant looking fantastic.
Delivery Driver
Independent Contractor Services
01.2020 - Current
- Delivers high-quality products to our customers in a safe, courteous, and timely manner
- Establishes and maintains outstanding relations with customers
- Reviews and verifies invoices and purchase requests to provide accuracy
- Inspects delivery vehicles so to provide the safety and security of the loading and unloading process
- Contacts customers to confirm delivery details
- Determines placement of merchandise, follows safety and lifting protocols during deliveries, and conducts safety reviews.
CSL
MAPCO Express
06.2023 - 03.2024
- Meet company customer service standards
- Follow company cash control policies and procedures
- Adhere to all laws and regulations regarding the sale of any government regulated products and services
- Detail cleaning of store interior and exterior according to company standards
- Stock and rotate products including coolers and/or freezers
- Complete training activities and pass minimum job performance standards
- Follow company general rules of conduct and code of ethics
- Other duties as assigned.
Sales Associate
Family Dollar
01.2023 - 05.2023
- Provides customer engagement in positive and approachable manner
- Assists in maintaining a clean, well-stocked store for customers during their shopping experience
- Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor
- Independently stocks shelves and recovers merchandise in the store
- Accurately handles customer funds and processes transactions using the POS system
- Remains constantly aware of customer activity to provide a safe and secure shopping environment
- Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Cashier/Customer Service
Dairy Queen
12.2018 - 02.2022
- Positive attitude and willingness to serve others
- Dependability
- Teamwork mentality with a desire to improve your restaurant everyday
- Trust and respect for co-workers and Guests alike
- Integrity.
Swing Shift Manager
McDonald's
09.1991 - 11.2018
- Connect with customers to make sure they have a positive experience Help customers order their favorite McDonald's meals Prepare all of McDonald’s World Famous food Partner with other Crew and Managers to meet daily goals and have fun Keep the restaurant looking fantastic Food Safety Internal Communication Inventory Management Daily Maintenance and Cleanliness Managing Crew Quality Food Production Exceptional Customer Service Safety and Security Scheduling Training
Office Manager
Rawlins Trucking
01.1991 - 03.2018
- Provided payroll services Contacted customers Contacted drivers Coordinated freight pickup and delivery Office bills Office supplies so the office was always in good functional working order Provided check cashing service for the payroll services Logbook for pickups and deliveries Logbook checks for drivers of the owner DOT inspections and certifications
Education
GED -
Jess Lanier High School
Bessemer, AL05.1991
Skills
- Food Safety
- Shift Management
- POS
- Freight Experience
- Supervising Experience
- Food Production
- Food Preparation
- Food Handling
- Commercial Cleaning
- Kitchen Experience
- Cooking
- Delivery Driver Experience
- Retail Sales
- Office Management
- Food Service
- Restaurant Management
- Inventory Control
- Load & Unload
- Payroll
- Merchandising
- Management
- Guest Services
- Cleaning Experience
- Cash Handling
- Kitchen Management Experience
Certification
- ServSafe (06/2019 - 06/2024)
- Driver's License
- MAST Permit
- OLCC Service Permit
Timeline
CSL
MAPCO Express
06.2023 - 03.2024
McDonalds Crew Member
Goodwin Enterprises
03.2023 - Current
Sales Associate
Family Dollar
01.2023 - 05.2023
Delivery Driver
Independent Contractor Services
01.2020 - Current
Cashier/Customer Service
Dairy Queen
12.2018 - 02.2022
Swing Shift Manager
McDonald's
09.1991 - 11.2018
Office Manager
Rawlins Trucking
01.1991 - 03.2018
GED -
Jess Lanier High School
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