Stephanie Emmons
Chenoa,IL
Summary
Seeking and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Delivery Driver
Instacart
04.2020 - Current
- Maintained punctuality in meeting scheduled pickup times from stores which allowed customers'' groceries to be delivered within promised timeframes.
- Increased repeat business by establishing rapport with customers and consistently exceeding their expectations.
- Promoted positive company image by providing excellent customer service throughout delivery process.
- Stayed informed on store promotions and inventory allowing for provision of helpful suggestions to customers during order placement and increasing their satisfaction levels.
- Maximized fuel efficiency by monitoring driving habits and performing regular vehicle maintenance checks.
Delivery Driver
DoorDash
06.2020 - Current
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Addressed issues and resolved customer complaints to establish trust and reliability.
Delivery Driver
UberEats
11.2020 - 12.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Managed customer inquiries and complaints in polite and professional manner.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
Education
Diploma -
Morris Community High School
Morris, IL05.2005
Skills
- Strong Work Ethic
- Customer Service
- Teamwork and Collaboration
- Attention to Detail
- Time Management
- Dependable and reliable
- Positive Attitude
- Time management skills
- Willing to Learn
- Coachable
- Complex Problem-Solving
Timeline
Delivery Driver
UberEats
11.2020 - 12.2023
Delivery Driver
DoorDash
06.2020 - Current
Delivery Driver
Instacart
04.2020 - Current
Diploma -
Morris Community High School
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