Summary
Work History
Education
Skills
Timeline
Generic

Stephanie Espinoza

San Antonio

Summary

Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.

Work History

Cashier/Sales Associate

Burlington
10.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Implemented loss prevention strategies, reducing instances of theft at checkout.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Performed cash, card, and check transactions to complete customer purchases.

Education

Tom C. Clark High School
San Antonio, TX
06.2022

Skills

  • Customer service
  • Cash register operation
  • Merchandise restocking
  • Transaction accuracy
  • Loss prevention
  • Employee training
  • Effective communication
  • Team collaboration
  • Time management
  • Cleanliness standards
  • Customer assistance
  • Patience and empathy
  • Cash handling
  • Reliability and punctuality
  • Written and verbal communication
  • Professionalism and courtesy
  • Cash register systems
  • Payment processing
  • Product restocking
  • Refunds and exchanges
  • Returns processing
  • Loyalty program promotion
  • Organizational growth
  • Clear communication
  • Basic math
  • Transaction handling
  • Gift card handling
  • Exchanges processing

Timeline

Cashier/Sales Associate

Burlington
10.2024 - Current

Tom C. Clark High School
Stephanie Espinoza