Summary
Overview
Work History
Education
Skills
Timeline
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STEPHANIE FAJARDO

Miami

Summary

Results-driven professional in customer service, known for high productivity and efficient task completion. Excels at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration. Always willing to learn new skills and techniques.

Overview

4
4
years of professional experience

Work History

Pet Sitter

Wag
Miami
04.2026 - Current
  • Manage pet schedules for appointments, walks, and medication administration.
  • Develope trusting relationships with pets through consistent interactions.
  • Walk dogs on a regular basis, ensuring they were safe and healthy.

Pet Sitter

Rover
Miami
04.2026 - Current
  • Provide daily care for pets, including feeding, walking, and playtime.
  • Communicated with pet owners regarding care instructions.
  • Maintained a clean environment for pets and ensured their safety.

Customer Service Representative

Boston Medical Center
Boston
06.2025 - 05.2026
  • Coordinated appointment scheduling for patient needs and preferences.
  • Managed patient records using electronic health record systems.
  • Resolved conflicts by listening and providing appropriate solutions.

Fine Dining Hostess

Seminole Hard Rock Hotel and Casino
Hollywood
10.2024 - 05.2025
  • Greeted and assisted guests with questions about the restaurant cuisine and menu.
  • Updated reservations for guests, setting times and adding important reservation notes.
  • Communicated with kitchen and dining room staff in order to accommodate guest's mobility and dietary needs.

Store Team Member

Target
Hollywood
12.2022 - 10.2024
  • Processed returns and exchanges according to company policy.
  • Conducted price checks on items when requested by customers.
  • Assisted in multiple departments (Drive Up, Checkout Associate, Starbucks Barista, and Self Checkout Advocate).
  • Created a relationship with recurring clients to build rapport.

Aftercare Teacher

Firewall Center
Hollywood
11.2022 - 03.2023
  • Provided a safe and nurturing environment for students after school hours.
  • Monitored student behavior and maintained discipline through positive reinforcement strategies.

Education

Bachelor of Arts - Art

Florida International University
Miami, FL

Skills

  • Cash Handling
  • POS System Operation
  • Basic knowledge in Microsoft
  • Schedule management
  • Pet safety
  • Exotic pet experience

Timeline

Pet Sitter

Wag
04.2026 - Current

Pet Sitter

Rover
04.2026 - Current

Customer Service Representative

Boston Medical Center
06.2025 - 05.2026

Fine Dining Hostess

Seminole Hard Rock Hotel and Casino
10.2024 - 05.2025

Store Team Member

Target
12.2022 - 10.2024

Aftercare Teacher

Firewall Center
11.2022 - 03.2023

Bachelor of Arts - Art

Florida International University
STEPHANIE FAJARDO