Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Stephanie Favors

Washington,D.C

Summary

Professional with hands-on experience in food service, prepared to contribute effectively. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in food preparation, customer service, and maintaining clean, safe work environment. Reliable and dependable, with commitment to high standards and delivering quality service.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Food Service Worker

Howard University Hospital
09.2023 - Current
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.

Food Server

BUS BOYS & POETS
03.2017 - 01.2024
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
  • Enhanced customer satisfaction by providing efficient and friendly food service.
  • Practiced good time management to deliver customers' prepared orders quickly and accurately.
  • Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.

Customer Service Representative

Giant Food Stores
06.2010 - 07.2016
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

SUITLAND HIGH SCHOOL
District Heights, MD

Skills

  • Quick learner
  • Positive attitude
  • Multitasking
  • Customer service
  • Strong work ethic
  • Cleaning and sanitation
  • Attention to detail
  • Positive attitude and energy
  • Strong communication skills

Certification

ServSafe Certification

Timeline

Food Service Worker

Howard University Hospital
09.2023 - Current

Food Server

BUS BOYS & POETS
03.2017 - 01.2024

Customer Service Representative

Giant Food Stores
06.2010 - 07.2016

SUITLAND HIGH SCHOOL

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