Stephanie Ferroni
In home care services.
Citrus Heights,CA
Summary
Healthcare professional and home companion with strong history of providing support to clients within business environments to deliver comprehensive administrative assistance. Providing knowledge of clerical tasks, project support, scheduling, time management, assignment prioritization and customer service. Quickly resolving issues, handling conflicting priorities, remaining flexible and striving to exceed organizational goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
In Home Caregiver
Lou Pagdug
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Spa Manager
Sun Spa
Sacramento, CA
04.2020 - Current
- Maximized efficiency through time management and staff supervision to boost productivity.
- Greeted spa guests warmly to create positive first impression of establishment.
- Recorded product sales into spa's weekly income report.
- Utilized promotions, print and digital marketing to attract new clients.
Education
Nursing Practice
1991
Skills
- Active Learning
- Organizational Systems
- Personnel Management
- Client Support
- Office Operations
- Confidentiality Requirements
- Massage Therapy
- Complex Problem-Solving
- Front Desk Management
- Natural Leadership
- Motivational Leadership
- Staff Support
- Detailed Instruction
- Team Relationships
- Constructive Feedback
- Customer Inquiries
- Seasonal Promotions
- Team Goals
- Customer Relationship Management
- Inventory Control Processes
- Intake Forms
- Maintaining Clean Work Areas
- Relaxation Techniques
- Supply Monitoring
- Bank Deposits
- Staff Meetings
Timeline
Spa Manager - Sun Spa
04.2020 - Current
In Home Caregiver - Lou Pagdug
Tracy High School - , Nursing Practice