STEPHANIE FICKLE

• Manage a vast portfolio of homes, ensuring optimal sales strategies and exceeding key performance indicators.
• Spearhead strategy development, enhancing productivity and underwriting, while collaborating with acquisitions and renovation teams.
• Cultivated and maintained relationships with investors, facilitating bulk sales that increased turnover velocity and diversified clientele.
• Successfully resolved complex property disputes, including tax liens, boundary issues, and HOA violations, ensuring legal compliance and client satisfaction.
• Conducted regular risk assessments to determine property valuation, guiding acquisition strategies and maximizing returns.
• Led, trained, and developed a team of licensed Home Marketing Consultants, resulting in improved performance and client service.

• Maintained accurate and timely documentation, adhering to ethical standards and guidelines for professional practice.
• Developed strong rapport with clients, fostering a supportive and safe environment for self-exploration and growth.
• Enhanced client well-being by utilizing evidence-based therapy techniques and individualized treatment plans.
• Improved client outcomes through the implementation of effective crisis intervention strategies during high-risk situations.

• Provided consulting services focused on improving organizational processes and client relations.
• Collaborated with management to develop strategies that enhanced employee well-being and productivity.
• Conducted on-site property evaluations, providing recommendations that significantly enhanced profitability.
• Delivered outstanding customer service during acquisitions, closely coordinating with renovation teams to ensure high-quality outcomes.
• Played a key role as lead trainer for Home Marketing Consultants, contributing to the successful launch and training of new markets.

• Resolved client concerns related to home purchases to maintain high satisfaction ratings.
• Assisted clients in navigating complex real estate transactions, guiding them through every step of the process.
• Facilitated the purchase and sale of residential properties across the metro Atlanta region, consistently meeting and exceeding sales targets.

• Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
• Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
• Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.