Stephanie F. Leathers

• Implemented health initiatives enhancing resident engagement and participation.
• Collaborated with multidisciplinary teams to coordinate health services
• Conducted regular assessments to evaluate program effectiveness and resident satisfaction.
• Led a team of dedicated professionals, providing mentorship and guidance to enhance their skills and performance levels.
• Reduced hospital readmissions by designing and implementing personalized care plans for patients with chronic conditions.
• Collaborated with interdisciplinary teams to develop holistic treatment plans for patients experiencing complex medical issues.
• Improved patient retention rates through excellent customer service skills combined with a deep understanding of client needs within the healthcare sector.
• Cultivated a positive work environment by fostering open communication, collaboration, and respect among all team members. Managed 60 plus employees.
• Developed comprehensive health and wellness programs tailored to resident needs.

• Responsible for medical care coordination for a 140 bed Assisted Living and Memory Care with LNS license
• Conduct pre-admission resident assessments and ongoing assessment to determine care package
• Monitor changes to resident condition and provide necessary updates to resident physicians
• Develop individualized Service Plans and review with Residents POA.
• Prepare daily staffing schedules
• Manage 60+ employees; ensure timely evaluations, pre-employee and ongoing training needs
• Time clock and payroll management
• Interview and screen all new healthcare employees
• Establish relationships with local pharmacies to ensure medication compliance
• Work extensively with in house and community physicians and ancillary services for coordination of care
• Timely response and follow up to resident, family or staff concerns
• Collaborated with interdisciplinary teams to optimize resident care strategies and service delivery.
• Facilitated communication between stakeholders to promote transparency in health service operations.
• Prioritized high-volume workload, maintaining concentration under time pressures and with minimal supervision.
• Promoted a culture of safety within the department by enforcing adherence to established protocols and guidelines.
• Enhanced patient care quality by implementing innovative health programs and services.
• Ensured compliance with federal, state, and local regulations related to healthcare delivery and patient privacy.
• Monitored and completed health policy mandates and program directives.
• Administrated completion of medical forms, reports and evaluations to identify areas requiring improvement.
• Served as a liaison between the health services department and other organizational units, ensuring seamless integration of patient care efforts.
• Made daily rounds throughout health services department to assess care quality.
• Oversaw nursing assessments and evaluations of management and supervisory personnel.
• Implemented staff training programs focused on enhancing clinical skills and improving service delivery standards.

• Successful Oasis, start of care in home assessments for homebound patients
• Perform RN skilled nurse visits in home as per physician orders
• Conduct LPN supervisory visits to ensure patient satisfaction
• Work extensively with community physicians for coordination of care
• Coordination of care throughout approved episode
• Educated patients and families on disease management, treatment options, and resources available.
• Monitored patient progress, adjusting care plans as necessary to enhance recovery trajectories.
• Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times. averaging 8-10 patients in home setting daily.
• Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
• Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.

Successful Oasis start of care in home assessments for homebound patients. Averaged 10-12 patient visits and documentation daily.

• Perform RN skilled nurse visits in home as per physician orders
• Conduct LPN supervisory visits to ensure patient satisfaction
• Work extensively with community physicians for coordination of care
• Administered medications and monitored patient responses to ensure optimal health outcomes.
• Educated patients and families on disease management and preventive care strategies to improve adherence.
• Coordinated communication between healthcare providers, patients, and families to streamline care processes.

• Responsible for medical care coordination for a 175-bed Assisted Living and Memory Care community with an ECC licensure
• Conduct pre-admission resident assessments and ongoing evaluations of care needs
• Monitor changes to resident condition and provide necessary updates to resident physicians
• Develop individualized resident care plans and plan review with Residents POA.
• Prepare schedules and evaluations while ensuring AHCA mandated staffing ratios
• Manage 60+ employees; ensure timely evaluations, pre-employee and ongoing training needs
• Time clock and payroll management
• Interview and screen all new healthcare employees
• Establish relationships with local pharmacies to ensure medication compliance
• Work extensively with in house and community physicians for coordination of care
• Timely response and follow up to resident, family or staff concerns

• Oversaw the successful and timely opening of a 60-bed Assisted Living and Memory Care facility
• Achieved 75% occupancy within first six months of opening
• Directed guided tours for potential admissions and coordinated move-in of new residents
• Completed start of care for clients, home visits, and service plan updates
• Addressed family, resident, and staff concerns and building compliance
• Supported staff of the facility through payroll, scheduling, ongoing training and disciplinary actions
• Ensured budgetary compliance and Florida licensure regulations
• Supervisor for in house Home Care Agency. Conducted home visit and development of plan of care

• Led the opening of a start-up 150-bed Assisted Living facility and sister 118 bed facility with an internal Home Health agency
• Coordinated marketing and sales for the new facility
• Facilitated tours to promote occupancy and resident assessment for preadmission criteria
• Addressed family, resident, and staff concerns and building compliance
• Managed 80+ employees
• Reviewed Uniform Assessment System tool for Medicaid reimbursement and insurance reviews
• Responsible for Staff supervision to include payroll submission, time clock management, ongoing training and disciplinary actions

• Responsible for overall operation of a 65-bed Adult Home Facility and Assisted Living with a 37-bed Licensed Home Care Services Agency
• Addressed family, resident, and staff concerns and building compliance
• Charged with budgetary compliance
• Managed all personnel assigned to the facility and dual supervision of shared services staff while serving concurrently as the Resident Care Manager
• Responsible for staff evaluations, time clock management, and ongoing training needs
• Ensured policies and procedures were followed per New York State Department of Health survey and plan of correction submissions

• Assisted the Administrator in the opening a 65-bed Assisted Living facility
• Promoted the health and well-being of residents through overall staffing, staff training and development, and management of personnel in the Resident Care Department
• Provided ongoing assessments, planning, documentation, and provision of services to residents
• Maintained proper management of resident’s chronic diseases to improve overall health
• Submitted and revised Uniform Assessment System tool for successful Medicaid reimbursement
• Held varies positions within organization 2006-2015