Stephanie Fleming
Hockley,US
Summary
Bartender with over 6 years of experience in hospitality, specializing in inventory management, training, and conflict resolution. Demonstrates a collaborative spirit in crafting innovative drink specials and optimizing service operations to enhance guest experiences and operational efficiency. Passionate about building positive guest relationships and leveraging advanced communication skills to drive team success and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Server
Local Public Eatery
The Woodlands, TX
08.2025 - Current
Server
Mac’s Sports Bar
Spring, TX
03.2025 - 08.2025
- Provided exceptional customer service in fast-paced environment, enhancing guest satisfaction.
- Collaborated with team members to ensure efficient order delivery and table turnover.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Assisted in training new staff on menu offerings and service protocols.
Bartender
McIntyre’s
12.2024 - 03.2025
- Manage comprehensive bar operations including inventory tracking, cash handling, and maintaining compliance with alcohol service regulations
- Drive customer satisfaction through crafting signature cocktails and maintaining efficient service flow during peak hours
- Develop creative drink specials and implement efficient bar setup procedures to enhance guest experience and operational flow
- Foster positive guest relationships through attentive service, drink recommendations, and maintaining a welcoming atmosphere
Receptionist
East Shore Salon and Medspa
08.2024 - 01.2025
- Managed front desk operations including client scheduling, payment processing, and inventory control while maintaining accurate database records for salon supplies
- Delivered exceptional client service by coordinating appointments, managing refreshment amenities, and creating a welcoming atmosphere for spa guests
Server/ Team Leader
Del Friscos
The Woodlands
07.2019 - 12.2024
- Promote team cooperation and effective communication between front and back of house.
- Led events, ensuring high service standards and seamless logistics management
- Executed tastings, enhancing service precision and product expertise
- Managed operations, improving safety and team efficiency
- Streamlined workflows, boosting operational efficiency
- Mentored team, fostering excellence in customer service
Server
Kirby Ice House
The Woodlands
09.2022 - 01.2024
- Ensure accurate orders and smooth service during busy times, improving guest satisfaction.
- Build strong customer connections through attentive service and quick problem-solving.
- Master Toast POS for efficient service and innovative solutions to complex requests.
Education
Aveda Arts & Sciences Institute-Covington
The Woodlands, TX08.2025
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Lone Star College System
The Woodlands, TX12.2023
Diploma - undefined
Klein Collins
Spring, TX06.2019
Skills
- Hospitality
- Customer Engagement
- Event Coordination
- Team Collaboration
- Menu Development
- Leadership
- Networking
- Adaptability
- Problem Solving
- Time Management
Timeline
Server
Local Public Eatery
08.2025 - Current
Server
Mac’s Sports Bar
03.2025 - 08.2025
Bartender
McIntyre’s
12.2024 - 03.2025
Receptionist
East Shore Salon and Medspa
08.2024 - 01.2025
Server
Kirby Ice House
09.2022 - 01.2024
Server/ Team Leader
Del Friscos
07.2019 - 12.2024
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Lone Star College System
Diploma - undefined
Klein Collins
Aveda Arts & Sciences Institute-Covington