AALEEYA JACKSON
Hockley
Summary
Experienced server with a strong extroverted personality and over 4 years of dedicated customer service experience. Fostered positive interactions with customers and co-workers, creating a welcoming and enjoyable atmosphere. Thrived in fast-paced environments, consistently demonstrating productivity, efficiency, and conflict resolution skills.
Overview
3
3
years of professional experience
Work History
Server
Pluckers
05.2024 - 01.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
Texas Roadhouse
11.2023 - 02.2024
- Provided excellent customer service to ensure satisfaction
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment
- Took orders from customers accurately and in a timely manner
- Greeted customers, answered questions and recommended specials to increase profits
Team Member
Raising Cane's
04.2023 - 09.2023
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor
- Collaborated with team members to maximize productivity and efficiency
- Resolved customer issues promptly in a professional manner
- Maintained a clean and organized work area throughout shift
Team Member
Whataburger
09.2021 - 07.2022
- Greeted customers and took their orders in a friendly and efficient manner
- Ensured that all food products were prepared fresh daily and stored properly
- Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors
- Restocked supplies such as napkins, condiments for the convenience of customers
Education
High School Diploma - undefined
Waller High School
Waller, TX05.2023
Skills
- Order Taking And Processing
- Effective Customer Upselling
- Customer Service
- Order Accuracy
- Multitasking
- Quick-Learning
- Productivity And Efficiency
Timeline
Server
Pluckers
05.2024 - 01.2025
Server
Texas Roadhouse
11.2023 - 02.2024
Team Member
Raising Cane's
04.2023 - 09.2023
Team Member
Whataburger
09.2021 - 07.2022
High School Diploma - undefined
Waller High School
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