Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Stephanie Flores

Oak Lawn,IL

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

2
2
years of professional experience

Work History

Car Wash Attendant

Wash U Carwash
Burbank, IL
03.2022 - 08.2022
  • Specializing in vehicular sanitation and improve automotive aesthetics while providing safer driving experience by optimizing visual perceptions for motor operation.
  • Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
  • Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.
  • Received check, cash and credit card payments from customers, gave back balance and maintained accounts of payments received on daily basis.
  • Inspected and maintained equipment throughout self-service and vehicle wash areas, comprising power washers and central vacuums' individual units.

Line Cook

Panera Bread
Oak Lawn, IL
09.2020 - 02.2022
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate to feed 500-1000 customers/day, maximizing customer satisfaction and repeat business.
  • Collaborated with servers to collect information about specific customer desires and dietary needs.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Upheld all local COVID-19 protocols including increased sanitation, enforcing mask policies, and ensuring limited capacity.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.

Education

Associate of Science - Aviation And Airway Science

Moraine Valley Community College
Palos Hills, IL
05.2024

Skills

  • Courteous with Strong Service Mindset
  • Calm and Professional Under Pressure
  • Proficiency in foreign language
  • Grammar Comprehension
  • Customer Account Management

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Car Wash Attendant

Wash U Carwash
03.2022 - 08.2022

Line Cook

Panera Bread
09.2020 - 02.2022

Associate of Science - Aviation And Airway Science

Moraine Valley Community College

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Stephanie Flores