Stephanie Fraga
Dallas,TX
Summary
Well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
6
6
years of professional experience
Work History
Restaurant Waiter
Taco Lingo
06.2023 - 11.2023
- Answered customers' questions, recommended items, and recorded order information
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow
- Cultivated warm relationships with regular customers
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business
- Explained menu items and suggested appropriate options for food allergy concerns.
Cashier
Jen's Place
09.2022 - 04.2023
- Greeted customers entering store and responded promptly to customer needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Used POS system to enter orders, process payments and issue receipts.
Office Assistant
Squalo Tile
05.2019 - 10.2021
- Interacted with customers by phone, email, or in-person to provide information
- Maintained and updated office records, both digital and physical
- Ordered office supplies and kept office stocked with needed resources to operate smoothly
- Input data into spreadsheets and databases.
- Delivered clerical support by handling range of routine and special requirements.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
Sales Associate
Dillard's
12.2017 - 01.2019
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Recommended complementary purchases to customers, increasing revenue.
Education
Associate of Science - Nursing
Brookhaven College
Dallas, TX12.2025
High School Diploma -
Thomas Jefferson High School
Dallas, TX05.2018
Skills
- Good Customer Service
- Complaint Resolution
- Teamwork and Collaboration
- Attention to Detail
- Fluent in Spanish
- Multi-Tasking Strength
Timeline
Restaurant Waiter
Taco Lingo
06.2023 - 11.2023
Cashier
Jen's Place
09.2022 - 04.2023
Office Assistant
Squalo Tile
05.2019 - 10.2021
Sales Associate
Dillard's
12.2017 - 01.2019
High School Diploma -
Thomas Jefferson High School
Associate of Science - Nursing
Brookhaven College