Stephanie Frahm
St Louis,MO
Summary
Versatile professional with comprehensive experience in event coordination, food service management, and customer relations. Adept at training teams, managing inventory, and maintaining high standards of service under pressure. Strong ability to learn quickly and adapt to new challenges in dynamic environments.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Events Supervisor
Steve's Hot Dogs
Saint Louis, MO
02.2026 - Current
- Trained and supervised staff during high-volume events.
- Oversaw on-site setup and breakdown of event spaces.
- Maintained spreadsheets documenting product inventory/usage across multiple event locations.
Food Truck Manager
Taste-D-Burger
Saint Louis, MO
02.2024 - 02.2026
- Managed the day-to-day operations of the food truck, including scheduling, inventory management, purchasing supplies.
- Supervised staff, ensuring excellent customer service and food quality.
- Ensured compliance with health regulations related to food preparation and storage.
- Personally created menu items and streamlined kitchen design/organization for brick and mortar location.
Bartender/Server
Sam’s Steakhouse
06.2023 - 02.2024
- Acquired a more in-depth knowledge of different wines, alcohols and cocktails.
- Managed multiple tables, ensuring high-quality service in a fine dining environment.
FOH/BOH/Management
Outback Steakhouse
06.2013 - 11.2023
- Maintained guest satisfaction across entire restaurant in high volume shifts.
- Extensive knowledge of ingredients, alcohol, dietary restrictions/allergies to ensure guest safety/requests.
- Assisting and supporting all staff members in FOH and BOH
- Controlled closing office paperwork and managing tipshares/deposits on a nightly basis.
Registered Veterinary Technician
Mackenzie Pointe Animal Hospital
11.2017 - 07.2020
- Performed blood draws, placed catheters, administered vaccinations/medications.
- Monitored anesthesia and assisted in multiple successful surgeries.
- Organized charts and schedules to ensure efficient workflow in the office.
- Completed weekly inventory and maintained product ordering for the hospital.
Host, Server Assistant, and Server
Red Lobster
01.2013 - 08.2013
- Welcomed and seated guests efficiently to ensure smooth service.
- Maintained clean and welcoming environment for staff and customers.
Sales Consultant Manager
OfficeMax
08.2011 - 01.2013
- Exceeded sales expectations for computers, printers, and other technology products.
- Managed and trained team members, supporting workflow efficiency.
- Created and executed multiple customer orders in our print department.
- Coordinated and organized deliveries from warehouses to ensure product availability.
Customer Service Associate
Lubeley’s Bakery and Deli
08.2010 - 07.2011
- Addressed customer needs effectively to create a welcoming and orderly space.
- Assisted customers in the designing process of cakes and other baked goods for orders.
Child Care Provider
Manchester United Methodist Church
08.2009 - 01.2011
- Provided care for more than 20 children of different ages at a time.
- Ensured the daycare was a clean and safe environment for all children.
Education
Associates Degree - Veterinary Technology
Midwest Institute
Saint Louis, MO01-2018
High School Diploma -
Affton High School
Saint Louis, MO01-2012
Skills
- Event coordination and logistics
- Team supervision
- Inventory management
- Patient/Customer care
Education Licenses
- Registered Veterinary Technician, 2018-Present, Missouri
- Associates Degree, Veterinary Technology, 06/01/16 - 06/01/18, Midwest Institute, Saint Louis, MO
- High School Diploma, 06/01/09 - 06/01/12, Affton High School, Saint Louis, MO, Graduated with a grant from the state of Missouri through the A+ program. Graduated with A+ certification in computer repair.
Certification
- ServSafe: Food Protection Manager Certification
Timeline
Events Supervisor
Steve's Hot Dogs
02.2026 - Current
Food Truck Manager
Taste-D-Burger
02.2024 - 02.2026
Bartender/Server
Sam’s Steakhouse
06.2023 - 02.2024
Registered Veterinary Technician
Mackenzie Pointe Animal Hospital
11.2017 - 07.2020
FOH/BOH/Management
Outback Steakhouse
06.2013 - 11.2023
Host, Server Assistant, and Server
Red Lobster
01.2013 - 08.2013
Sales Consultant Manager
OfficeMax
08.2011 - 01.2013
Customer Service Associate
Lubeley’s Bakery and Deli
08.2010 - 07.2011
Child Care Provider
Manchester United Methodist Church
08.2009 - 01.2011
Associates Degree - Veterinary Technology
Midwest Institute
High School Diploma -
Affton High School