Stephanie Fresnoza
Roseville,CA
Summary
Administrative expert with a solid foundation in office management and customer engagement. Acknowledged for consistent dependability and adaptability in high-pressure situations, promoting effective teamwork and productivity. Capable of handling multiple priorities and resolving conflicts, with a strong focus on detail-oriented execution.
Overview
12
12
years of professional experience
Work History
Co-Owner
MambaCooks (Self-employed)
08.2023 - Current
- Co-owned food catering service established in 2023.
- Managed day-to-day operations to maintain efficient workflows and timely task completion.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
- Collaborated with co-owner on strategic marketing initiatives to promote business growth.
- Created engaging social media content to enhance event visibility and brand awareness.
- Assisted in food preparations while upholding high quality standards.
- Managed inventory to ensure all ingredients remained adequately stocked.
- Campaigned local area for pop-up events requiring food vendors.
Administrative Assistant
Canon Business Process Services
08.2024 - 05.2025
- Generated weekly and monthly reports for managerial review.
- Maintained desks and computers, ensuring proper functionality.
- Cleaned and organized conference rooms prior to meetings.
- Stocked break rooms consistently, ordering supplies as necessary.
- Processed outside vendor requests, including vending machine maintenance.
- Onboarded new employees, providing training materials and coordinating orientations.
- Welcomed guests, promoting positive company image and effective communication.
- Managed visitor logs to improve security and operational efficiency.
- Assisted the mail team with sorting through the mail, ensuring it goes to the correct team.
Career Break
Career Break
01.2020 - 08.2024
- Full-time household manager
Maintenance Coordinator
BanCal Property Management
04.2019 - 10.2019
- Coordinated with outside vendors to facilitate projects and routine maintenance at various properties.
- Assisted property managers in managing ongoing maintenance and project execution.
- Drafted proposals for building projects submitted to HOA boards for approval.
- Conducted monthly walk-throughs with vendors to establish recurring maintenance tickets.
Licensed Life Insurance Agent
New York Life Insurance Company
08.2017 - 02.2019
- Established and managed portfolio of over 50+ clients within first year.
- Generated annual premiums exceeding $100,000.
- Conducted client meetings to educate on asset protection and risk management strategies.
- Analyzed client portfolios to identify optimal investment opportunities.
- Participated in educational seminars and conferences to remain informed on industry trends.
Facility Maintenance Dispatcher
EGT Enterprise Inc.
05.2016 - 04.2017
- Directed 30+ technicians to optimize schedules and improve facility operations efficiency.
- Enhanced project completion rates by communicating proactively with clients.
- Prepared accurate labor cost estimates to assist in precise budget planning.
- Managed data systems for effective inventory tracking and resource allocation.
Dispatcher
ZIRX
07.2014 - 05.2016
- Coordinated schedules for over 30 drivers, reducing wait times and enhancing efficiency.
- Managed vehicle inventory to ensure accurate tracking and availability of resources.
- Communicated with drivers and customers to boost service satisfaction levels.
- Optimized routes based on locations, improving pick-up and drop-off times.
- Resolved urgent vehicle discrepancies, prioritizing issues for swift resolution.
Education
High school diploma -
Jefferson High School
Daly City, CA05.2011
Skills
- Microsoft Office proficiency
- Marketing strategy
- Operations management
- Salesforce expertise
- Logistics management
- Financial planning
- Sales experience
- Project coordination
- Small business operations
- Team leadership
- Problem solving
- Strategic thinking
Timeline
Administrative Assistant
Canon Business Process Services
08.2024 - 05.2025
Co-Owner
MambaCooks (Self-employed)
08.2023 - Current
Career Break
Career Break
01.2020 - 08.2024
Maintenance Coordinator
BanCal Property Management
04.2019 - 10.2019
Licensed Life Insurance Agent
New York Life Insurance Company
08.2017 - 02.2019
Facility Maintenance Dispatcher
EGT Enterprise Inc.
05.2016 - 04.2017
Dispatcher
ZIRX
07.2014 - 05.2016
High school diploma -
Jefferson High School