Stephanie Frutig
Rk Group
New Braunfels,Texas
9
Years of experience
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Work History
Matchmaker, Member Services, Sales
6 Months- Facilitated personalized matchmaking processes to align client preferences with suitable partners.
- Developed and maintained comprehensive client profiles to enhance service offerings and match accuracy.
- Conducted in-depth consultations to understand client needs, fostering strong relationships and trust.
- Implemented strategic initiatives to improve matchmaking efficiency and overall client satisfaction rates.
- Mentored junior matchmakers, providing guidance on best practices and refining their approach to client engagement.
- Analyzed feedback to identify trends and adapt services, enhancing overall effectiveness of matchmaking strategies.
- Collaborated with marketing teams to design outreach campaigns targeting potential clients and increasing brand awareness.
- Coached clients on dating best practices, enhancing their confidence and communication skills in romantic situations.
- Improved client retention rates by consistently delivering exceptional customer service throughout the matchmaking process.
- Handled incoming mail, bills and invoices and completed appropriate actions.
Bar Lead
2 Years 9 Months- Supervised bar staff, ensuring adherence to service standards and protocols.
- Developed training programs for new employees, enhancing team performance and consistency.
- Implemented inventory management systems, reducing waste and optimizing stock levels.
- Coordinated event planning, managing logistics for private functions and large gatherings.
- Established customer feedback procedures, improving service quality and guest satisfaction ratings.
Bar Manager
7 Months- Oversaw daily bar operations, ensuring efficient service and adherence to quality standards.
- Developed and implemented staff training programs to enhance customer engagement skills.
- Managed inventory control processes, optimizing stock levels and reducing waste.
- Coordinated scheduling for bar staff, improving operational efficiency and coverage.
- Mentored junior staff, fostering a collaborative team environment through effective communication.
Bartender
1 Year 2 Months- Designed and launched original cocktail recipes, focusing on maximizing enjoyment for patrons.
- Facilitated skill development for novice bartenders by instructing on service protocols and mixology practices.
- Supported inventory management efforts to maintain optimal stock levels and prevent shortages.
- Refined operational processes to improve service delivery and customer satisfaction during high-demand periods.
- Crafted unique cocktails and beverages to enhance customer satisfaction and loyalty.
- Trained and mentored new bartenders on service standards and mixology techniques.
- Managed inventory levels, ensuring timely restocking of supplies and products.
- Implemented efficient bar workflow to improve service speed during peak hours.
- Ensured compliance with health regulations and safety standards in beverage preparation.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Server Cocktail Bar Back
1 Year 8 Months- Maintained high ticket sales for bar, cocktail, and restaurant.
- Maintained full knowledge of bar and menu items and made recommendations.
- Delivered quality food and beverage service to guests in a responsible manner.
- Prepared mixed drinks; poured wine, beer, and nonalcoholic beverages.
- Collected money and made change.
- Opened and closed bar tabs and transferred tabs to dining area.
- Maintained bar stocks, replenishing daily as necessary.
- Performed closing duties including cleaning, sanitizing, and replenishing.
- Cleaned and filled ice bins.
- Maintained a neat personal appearance.
- Served each guest with a sincere, positive, pleasant, and enthusiastic attitude.
Education
Certificate - Veterinary Assistant
Coursework in veterinary assisting with achievement of a certificate. Maintained high course grades and graduated in a timely manner.
High School Diploma
Skills
Exhibited a high level of energy and dynamism throughout all shifts.
Proactively anticipated and fulfilled guest requirements while clarifying special orders.
Fostered a collaborative environment with team members and management staff.
Executed successful multitasking strategies while upholding professionalism in fast-paced settings.
Cultivated exceptional interpersonal skills
building rapport with a diverse range of customers and colleagues
effectively resolving conflicts before escalation.
Engaged customers and coworkers in meaningful conversations.
Oversaw client management processes to enhance satisfaction.
Embraced a rigorous work ethic to drive performance.
Championed teamwork to achieve collective goals.
Delivered outstanding customer service consistently.
Navigated complex problems with strategic solutions.
Optimized time management to ensure task efficiency.
Focused on detail-oriented practices to improve outcomes.
Streamlined organization and multitasking for better workflow.
Adapted to changing environments with ease and flexibility.
Timeline
Matchmaker, Member Services, Sales
Modern Mingle
12.2025 - CurrentRead More
Bar Manager
Gruenes Last Call
05.2025 - 12.2025Read More
Bartender
Stable Hall
03.2024 - 05.2025Read More
Bar Lead
Rk Group
09.2023 - CurrentRead More
Server Cocktail Bar Back
Hawk's Prairie Casino & Restaurant
05.2017 - 01.2019Read More
Concord High School
High School Diploma
Read More
Animal Behavior College
Certificate from Veterinary Assistant
Read More