Stephanie Gaines

• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Cleaned counters, machines, utensils, and seating areas daily.
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
• Controlled line and crowd with quick, efficient service.
• Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
• Operated espresso machines and commercial coffee brewers to create beverages.
• Assisted in inventory management to maintain adequate stock levels and reduce wastage.
• Packaged bagels, muffins and other food items for customer purchase.
• Minimized spoilage with proper use of first-in-first-out stock procedures.

• Maintained a clean and organized café environment, adhering to health and safety regulations.
• Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
• Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
• Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
• Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
• Supported fellow team members in achieving a smooth workflow during peak hours.
• Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
• Kept kitchen, counter and dining areas cleaned and sanitized.

I assisted in breakfast and lunch prep stocking and organizing store room inventory

Also cashiering and input of data of students for free lunch programs

Light duty cleaning such as sweeping, mopping , cleaning and sanitizing seating areas

• Prepared ingredients and recipe components ahead of time.
• Restocked condiments, beverages, and utensils per expected use levels.
• Enhanced food quality by maintaining high standards of cleanliness and sanitation in food preparation areas.
• Contributed to a positive work environment by collaborating with team members and assisting in various roles as needed.
• Received and stored incoming supplies according to procedures.
• Maintained a welcoming atmosphere by keeping dining areas clean, organized, and well-stocked throughout shifts.
• Managed cash register transactions accurately, ensuring all financial responsibilities were met with precision and consistency.
• Cooked food per recipe requirements in large batches for routine school breakfasts, lunches, and special events.
• Streamlined cafeteria operations by organizing supplies, stocking shelves, and maintaining clean workspaces.
• Maximized food safety by consistently following proper food handling procedures and storage guidelines.
• Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
• Served as a reliable team member during flexible scheduling demands, consistently arriving on time for all assigned shifts ready to contribute positively to the day''s work activities.
• Tracked meal purchases and accepted payments at cash register.
• Provided exemplary service to students, staff, and visitors.
• Assisted in training new staff members, sharing best practices for success in the role of Cafeteria Worker.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Helped customers complete purchases, locate items, and join reward programs.

• Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.