Stephanie Gallegos
Gilroy,CA
Summary
Customer service professional with a strong focus on exceeding expectations and building positive relationships. Expertise in communication, problem solving, and conflict resolution, leading to enhanced customer satisfaction. Adaptable and committed to improving service quality and efficiency in a team-oriented environment.
Overview
6
6
years of professional experience
Work History
Campus Supervisor
South Valley Middle School
Gilroy
01.2026 - Current
- Ensured campus safety by monitoring activity and responding to incidents as needed.
- Monitored hallways to ensure safe movement and behavior of students.
- Assisted in resolving conflicts between students promptly.
- Enforced school policies and procedures consistently among students.
Service Manager
Chipotle
Gilroy, California
03.2021 - 01.2026
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Followed food safety procedures according to company policies and health regulations.
- Provided excellent customer service by greeting customers, and meeting quality expectations.
- Accurately operated the cash register to process customer payments.
- Trained new team members on procedures, customer service, and sales techniques.
Front Desk Sales Associate
Planet Fitness
Los Banos, California
04.2023 - 01.2024
- Responsible for creating a positive member experience by providing amazing customer service to club members.
- Responsible for maintaining a comfortable, clean, and friendly atmosphere for club members.
- Managed club member accounts to keep up with payments and general documents.
- Handled customer complaints and resolved issues promptly and professionally.
Education
High School Diploma -
Los Banos High School
Los Banos, CA06-2020
Skills
- Customer service experience
- Cash handling
- Team leadership
- Attention to detail
- Conflict resolution
- Food safety compliance
- Microsoft Office proficiency
- Effective communication
Timeline
Campus Supervisor
South Valley Middle School
01.2026 - Current
Front Desk Sales Associate
Planet Fitness
04.2023 - 01.2024
Service Manager
Chipotle
03.2021 - 01.2026
High School Diploma -
Los Banos High School