STEPHANIE GAMARRA
Jersey City,US
Summary
High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations. Dedicated team player with demonstrated training and problem-solving abilities. Strong focus on team collaboration, flexibility, and achieving results. Reliable in fast-paced environments, skilled in communication, multitasking, and customer service. Known for maintaining high standards and adapting to changing needs effortlessly. Dedicated and trustworthy baby with 3 years of babysitting experience. Knowledgeable in managing school schedules, extracurricular activities, and entertainment to achieve the best balance for children.
Overview
6
6
years of professional experience
Work History
Food Runner
Brinker International, Inc.
Secaucus, NJ
05.2024 - Current
- Delivered food orders promptly to ensure guest satisfaction and timely service.
- Collaborated with kitchen staff to streamline order fulfillment processes.
- Assisted in training new team members on food running protocols and best practices.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
Food runner
KPOT Korean BBQ & Hot Pot
Union, NJ
08.2023 - 12.2023
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
- Supported efficient restaurant operations by consistently restocking supplies as needed throughout shifts.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
Host
KPOT Korean BBQ & Hot Pot
Union, NJ
08.2023 - 12.2023
- Managed to accommodate walk-in guests and reduce wait times.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Nanny/Housekeeper
Humberto Almenara
Jersey City, NJ
06.2020 - 07.2023
- Kept detailed daily records of each child's activities, behaviors, meals, and naps.
- Facilitated relationships with both children and parents by creating a caring and structured home environment.
- Regulated the schedules of my children in order to strike a balance between rest, learning, and play.
- Created nurturing, safe environments for children to help them develop emotionally, socially, and intellectually.
- Helped children with homework assignments and special projects in a variety of subjects in order to help them succeed academically.
Education
Fine Arts - undefined
Hudson County Community College
Jersey City, NJHigh School - undefined
William L Dickinson High School
Jersey City, NJ01.2021
Skills
- Training and Mentoring
- Bilingual in English and Spanish
- POS Software
- Wait List Management
- Customer Service
- Caring child mentor
- Child Supervision
- Issue resolution
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Food Runner
Brinker International, Inc.
05.2024 - Current
Food runner
KPOT Korean BBQ & Hot Pot
08.2023 - 12.2023
Host
KPOT Korean BBQ & Hot Pot
08.2023 - 12.2023
Nanny/Housekeeper
Humberto Almenara
06.2020 - 07.2023
Fine Arts - undefined
Hudson County Community College
High School - undefined
William L Dickinson High School