Stephanie Garcia
Arlington,TX
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results, and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Transportation Supervisor
DC Auto Transport
08.2021 - Current
- Improved transportation efficiency by optimizing routes and implementing time-saving strategies.
- Reduced overall transportation costs with effective budget management and resource allocation.
- Enhanced safety measures by conducting regular vehicle inspections and enforcing strict adherence to regulations.
- Streamlined operations, and implemented new technologies for tracking and communication purposes.
- Developed strong relationships with clients through consistent communication and excellent customer service practices.
- Maintained operations in compliance with FMCSA regulations.
- Coordinated schedules and routes for drivers to ensure timely deliveries and customer satisfaction.
- Managed a team of drivers, providing training, guidance, and performance evaluations to maintain a high level of professionalism.
- Collaborated with cross-functional teams for seamless coordination in supply chain processes.
- Negotiated contracts with vendors and carriers to secure the best possible pricing and service levels.
- Implemented cost-saving initiatives by analyzing fuel consumption data and making strategic adjustments accordingly.
Operations Supervisor
Universal Logistics Holdings Inc.
06.2020 - 08.2021
- Enhanced warehouse efficiency by streamlining processes and implementing new inventory management systems.
- Reduced order processing time by optimizing workflows and training staff on best practices.
- Managed a team of warehouse staff, ensuring proper safety protocols and procedures were followed at all times.
- Developed strong relationships with suppliers, negotiating favorable contracts for timely deliveries.
- Conducted regular performance evaluations for warehouse staff, providing constructive feedback and implementing professional development plans.
- Oversaw the maintenance of warehouse equipment, scheduling routine inspections and repairs as needed.
- Mentored new employees in warehouse operations, fostering a supportive learning environment that promoted growth.
- Coordinated with transportation providers to ensure timely delivery of goods to customers while minimizing shipping costs.
- Monitored inventory levels closely, making proactive adjustments to prevent stockouts or overstock situations.
- Managed the day-to-day operations of the warehouse facility, overseeing receiving, storage, picking, packing, and shipping processes.
- Utilized data-driven decision-making to identify areas for improvement within the warehouse operation process flowchart.
Outbound Operations Supervisor
United Parcel Service, UPS
12.2017 - 06.2020
- Maintained a clean and organized working environment to enhance productivity
- Organized and prioritized work to complete assignments in a timely, efficient manner
- Served as an enthusiastic and knowledgeable resource in a high-stress environment
- Promoted and enforced safe work habits to all employees.
- Mastered enterprise resource planning and logistics and supply chain software and maximized material movement rate.
- Coordinated responses to emergencies by dispatching vehicles and bringing in additional personnel.
- Oversaw preventive maintenance and scheduled repairs to maximize vehicle and equipment performance.
- Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
- Maintained a safe work environment and confirmed current compliance with OSHA and other governmental regulations.
- Motivated workers to exceptional performance through the implementation of new strategies.
- Participated in regular meetings with senior management to discuss departmental progress, share insights on operational challenges, and propose solutions for continued growth and improvement.
Front Desk Associate
D-BAT Weatherford
04.2017 - 12.2017
- Enhanced guest satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined check-in and check-out processes for improved efficiency and reduced wait times.
- Resolved guest issues effectively, ensuring a positive customer experience.
- Maintained cleanliness and organization of the front desk area.
- Managed multiple phone lines, proficiently handling reservations, cancellations, and modifications.
- Processed payments accurately while adhering to company policies and procedures.
- Organized front desk area to maintain a professional and welcoming appearance for guests.
- Developed strong rapport with returning guests through attentive service and personalized interactions.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Performed basic daily bookkeeping tasks.
Education
Associate of Arts - General Studies
Tarrant County College
Arlington, TX05.2024
High School Diploma -
Rancho Verde High School
Moreno Valley, CA05.2016
Skills
- Operations Support
- Inspecting Vehicles
- Systems Evaluation
- Warehouse Management
- Logical Reasoning
- Staff Training
- Fleet Management & Logistics
- Process Improvement
- Budget Analysis
- Accident / Incident Reports
- DOT Compliance
- Customer Service
Certification
- Certified Forklift Operator
- CDL A
- CDL
Personal Information
Willing To Relocate: Anywhere
Timeline
Transportation Supervisor
DC Auto Transport
08.2021 - Current
Operations Supervisor
Universal Logistics Holdings Inc.
06.2020 - 08.2021
Outbound Operations Supervisor
United Parcel Service, UPS
12.2017 - 06.2020
Front Desk Associate
D-BAT Weatherford
04.2017 - 12.2017
Associate of Arts - General Studies
Tarrant County College
High School Diploma -
Rancho Verde High School
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