Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Stephanie George

Riverside ,RI

Summary

Experienced with donor relationship management, ensuring high levels of donor retention and satisfaction. Strong problem-solving abilities to address donor needs. Strong communication skills with peers and supervisor to ensure full understanding and to decrease arising issues. Track record of encouraging positive morale through interaction and support.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Donor Care Specialist

Rhode Island Blood Center
Providence, RI
02.2016 - Current

• Obtains and records accurate medical history, performs vitals, ensures donor eligibility, performs venipuncture on volunteer donors while remaining constantly aware of donor safety.

•Manage donor vasovagal reactions in calm and comforting manner.

• Maintains up to date knowledge and performs full operation of Red Cell, Platelet and Plasma Pheresis collections using MCS/Alyx/Trima Accel machine.

• Accuratley inputs donor charting and blood losses through Vista to ensure donor saftey.

• Maintains current understanding of all blood collecting SOPs.

• Complete daily quality control of equipment and materials.

• Excellent customer service by striving to provide each donor with a positive and pleasant experience.

• Understanding of medical terminology and anatomy.

• Knowledge of cGMP regulations.

• Follow all FDA, AABB and HIPAA guidelines and regulations associated with blood collections.

Manager

Miller's Roast Beef
East Providence, RI
04.2010 - 09.2015

• Managed staff and organized weekly rotating schedule for 6 employees per day per shift.

• Ordered company products and managed store inventory on a weekly basis.

• Balanced cash drawers at end of each shift and prepared cash for bank deposit.

• Prepared orders upon request from customers.

• Provide excellent customer service by striving to provide each customer with a positive and pleasant experience.

Education

Phlebotomy Certification - Phlebotomy

Bastien Academy
East Providence, RI
2015

High School Diploma -

East Providence High School
East Providence, RI
05.2012

Skills

  • Excellent customer service
  • Data entry proficiency
  • Understanding of product marketing

Certification

Phlebotomy Certification

CPR 04/2021-04/2023

Timeline

Donor Care Specialist

Rhode Island Blood Center
02.2016 - Current

Manager

Miller's Roast Beef
04.2010 - 09.2015

Phlebotomy Certification - Phlebotomy

Bastien Academy

High School Diploma -

East Providence High School
Stephanie George