Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Gilbert

Wentzville,MO

Summary

Dedicated professional with a strong background in quality control and guest satisfaction at Innsbrook Vacations. Proven ability to conduct thorough inspections and maintain high cleanliness standards, ensuring optimal guest experiences. Excellent communicator and critical thinker, adept at training and mentoring team members to enhance service delivery.

Overview

10
10
years of professional experience

Work History

Inspector

Innsbrook Vacations
06.2023 - Current
  • Assisted in the managment of 147 rental properties, in regards to cleaning, inspecting, guest check in/out, & general maintenance of properties.
  • Thoroughly inspect cleanliness of rental properties in between guests, in addition to ensuring properties are fully stocked with the appropriate items for optimum guest satisfaction.
  • Performed a dual role aiding in guest satisfaction attending to their needs in the event of their property not being up to their satisfaction.

School Bus Driver

Wentzville R-IV School District
08.2018 - 03.2024
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
  • Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.

Activities Assistant

Brookdale Senior Living Facility
10.2015 - 09.2016
  • Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
  • Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
  • Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
  • Planned, coordinated, and implemented activities to address needs of participants with varying abilities.

Education

High School Diploma -

Timberland High School
Wentzville
05-2007

Skills

  • Quality control
  • Visual inspections
  • Ensuring cleanliness to the highest guest satisfaction
  • Training and mentoring
  • Great attention to detail
  • Critical thinker
  • Accelerated learner
  • Ethics and integrity
  • Excellent communication

Timeline

Inspector

Innsbrook Vacations
06.2023 - Current

School Bus Driver

Wentzville R-IV School District
08.2018 - 03.2024

Activities Assistant

Brookdale Senior Living Facility
10.2015 - 09.2016

High School Diploma -

Timberland High School

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