Stephanie Glenn
Newnan,GA
Overview
28
28
years of professional experience
Work History
Quality Supervisor
scupp
Carrollton, GA
06.2023 - Current
- Providing leadership to quality assurance team.
- Facilitating the QA processes to ensure products and services meet customer standards and expectations.
- Work with team members and leadership to oversee production floor.
- Manage human capital.
- Drive operational excellence.
- Direct capacity management.
- Responsible for the performance and development of the front-line team members.
- Adjust and execute production plans by managing resources in support of the overall Quality goals.
- Working to improve engagement within the department and organization.
Quality Assurance Supervisor
southwire rod mill
Carrollton, GA
10.2021 - 06.2023
- Lead the quality technicians to execute quality plans and lab requirements.
- Identifies critical product and process characteristics from drawings, product, and process FMEA’s, Design of Experiments (DOE’s), and trivial knowledge including supply base.
- Drive problem solving process to determine true root cause of customer complaints or internal non-conformances and constantly review FMEA to update any critical characteristics.
- Manage the measurement system through Gage R&R and gage calibration.
- Plan and manage quality improvement projects.
- Manage SAP QM master data per established processes and procedures.
- Lead and conduct supplier and internal quality audits.
- Develop quality processes, procedures and work instructions as needed.
- Participate in efforts to standardize quality processes throughout the company.
- Track and report on key quality metrics.
- Perform PPAPs, corrective and preventive actions.
- Interact and engage with customers.
- Hires and manages performance of quality technicians.
INTERIM PRODUCTION SUPERINTENDENT
OFS FITEL LLC
Carrollton, GA
03.2021 - 10.2021
- Directed all plant production, materials, equipment, and tools to ensure efficiency is maintained.
- Lead meetings with floor personnel to ensure work is properly delegated and expectations were met.
- Prioritized projects to ensure they remain on schedule.
- Resolved safety problems as they occurred and lead safety teams.
- Tracked KPI’s and reported to leadership team in weekly meetings.
- Worked with Operations Supervisors in the planning and communication of goals daily.
- Identified and manage training gaps ensuring training aligned with business goals and objectives.
- Worked closely with Human Resources with talent acquisitions.
PRODUCTION SUPERVISOR
OFS FITEL LLC
Carrollton, GA
01.2019 - 03.2021
- Develops and implements production policies and procedures.
- Delegates manufacturing tasks so that team can meet production deadlines.
- Manages the efforts of manufacturing workers on the production floor.
- Communicates expectations to production workers and appraises their performance.
- Educates production team members about preferred occupational health and safety practices.
- Establishes priorities to ensure manufacturing team works most efficiently.
- Checks manufacturing equipment and control points to ensure efficient workflow is maintained.
- Addresses production problems as they arise.
- Organize for the repair or replacement of faulty production equipment.
- Evaluates new production equipment.
- Reports on team performance to production manager.
- Makes recommendations about ways to improve employee efficiency and reduce costs.
- Recruits, hires, and trains new production workers to perform their duties.
- Counsels and disciplines production employees who fail to perform or violate company policies.
- Implements recommended manufacturing cost reduction strategies.
- Nurtures cooperation and communication within production team and other departments.
Internal Auditor
OFS Fitel LLC
Carrollton, GA
10.2017 - 12.2018
- Evaluate the company's policies to determine how well they adhered to best practices.
- Prepare suitable reports on risk and information gleaned from audits and distribute them to the appropriate personnel.
- Implement all auditing information into spreadsheets utilizing Microsoft office.
- Investigate discrepancies that were discovered during the auditing process.
- Monitor each department to ensure the adherence to ISO 9001, ISO 14001, and TL 9000 requirements.
- Responsible for creating and investigating root cause analysis.
Quality Lead
OFS Fitel LLC
Carrollton, GA
03.2011 - 10.2017
- Organize workflow and ensure that employees understand their duties or delegated tasks.
- Monitor employee productivity and provide constructive feedback and coaching.
- Pass on information from upper management to employees and vice versa.
- Responsible for dispositioning all non-conformance.
- Responsible for investigating defects in products.
- Controlling of MRA.
- Determined root cause of customer complaints.
- Maintained Corrective Action log.
- Worked closely with production to get cables manufactured and tested according to ship date.
- Worked with Logistics to ensure all SAP Movements are processed correctly.
- Scheduled coverage for operators.
- Verified data integrity and accuracy.
- Responded to customer requests via telephone and email.
- Responsible for making decisions in instances where management wasn't available.
- Conducting Safety Audits.
Fiber, Coloring, Ribbon Lead
OFS Fitel LLC
Carrollton, GA
09.2006 - 03.2011
- Served as lead to ensure smooth operation of Fiber, Coloring, and Ribbon Lines.
- Set goals for performance and deadlines.
- Responsible for pulling orders for manufacturing based on production schedule.
- Responsible for unboxing all fibers, colored and natural for inventory.
- Responsible for arranging coloring daily based on priority.
- Capable of expediting fibers in fiber lab when needed.
- Able to locate defects in products and disposition.
- Able to run all coloring lines.
- Responsible for arranging orders in Ribbon lab to complete orders and keep next process running.
- Able to manage WIP in the ribbon lab and to use inventory to use WIP ribbons to fulfill orders.
- Scheduled coverage for Fiber, Coloring, and Ribbon Labs.
- Lead in Small Group and Lean Activities.
- Responsible for tracking production.
- Tracked and maintained TPM.
Quality Inspector
OFS Fitel LLC
Carrollton, GA
12.1998 - 09.2006
- Performed preliminary, in progress, and final product inspections.
- Identified defects during quality checks.
- Documented findings and produced reports.
- Performed frequent visual inspections to root out tolerance and compliance issues.
- Identified and helped resolve non-conforming product issues.
- Recorded defects and coordinated issue resolution with development team and functional leads.
- Designated Trainer.
Timeline
Quality Supervisor
scupp
06.2023 - Current
Quality Assurance Supervisor
southwire rod mill
10.2021 - 06.2023
INTERIM PRODUCTION SUPERINTENDENT
OFS FITEL LLC
03.2021 - 10.2021
PRODUCTION SUPERVISOR
OFS FITEL LLC
01.2019 - 03.2021
Internal Auditor
OFS Fitel LLC
10.2017 - 12.2018
Quality Lead
OFS Fitel LLC
03.2011 - 10.2017
Fiber, Coloring, Ribbon Lead
OFS Fitel LLC
09.2006 - 03.2011
Quality Inspector
OFS Fitel LLC
12.1998 - 09.2006