Stephanie Goldner

Accountable for product development, strategy, and growth of our biometrics and device-based verification products, and integration of our suite of identity and assurance management tools with our external retail card partners managing all aspects of product strategy, customer management, data analytics and monitoring, risk governance and compliance

Key Highlights:

• Drive strategy and execution for our first customer facing facial recognition verification product in response to a critical fraud event, enabling the recapture of $90M in annual incremental spend
• Was able to grow that product from a Pilot to over 1.3M users verified and cross channel use cases in < 1 year
• Implemented our first ever facial recognition intelligence layer leveraging biometric templates to track and identify fraudulent behavior evaluating technology to balance customer privacy and protection with fraud prevention and establishing guidelines for the ethical use of this technology across our LOB fraud partners
• Lead the launch of several Capital One Retail Partnership integrations including Walmart, BJs
• Kohls managing product strategy, risk management, and delivery execution for cross-channel verification, authentication, and instant spend capabilities enabling over ~121M in annual revenue
• Lead technical convergence efforts to align towards a “platform” model where verification is centrally managed for the organization ultimately reducing arbitrary uniqueness, run the engine costs for our line of business, and simplifying new use case integration with our products.

Accountable for the delivery strategy and execution of the highest leverage, cross-LOB programs from our Digital Products & Platforms Line of Business

• Successfully executed several large cross-organizational programs to drive competitive advantage, process improvements, and bottom-line gains
• Manage all program communications both strategic and tactical including executive level updates (C-Suite), status meetings, company-wide newsletters, amongst others
• Engaged stakeholders across disciplines to ensure appropriate and timely management of risks and internal processes for launch (Cyber, Risk, Legal, Compliance, Data Privacy, Credit Risk, etc.)
• Organized and led product and technical working sessions to define and finalize scope and E2E architecture documentation for new product launches
• Organized and led E2E testing for various program launches.

• Program managed 3 remote engineering teams comprised of 20 individual contributors including backend, frontend, data science and machine learning engineers; managed cross-functional work to ensure delivery coordination across teams for on-time project completion
• Achieved consistent velocity of Engineering teams by moving to complexity points, optimizing sprints based on historical metrics, & driving continuous backlog refinement increasing our ability to effectively predict launches
• Drove agreement on roadmap planning by working with the executive leadership team, getting consensus on OKRs to optimize for, pushing for user- and revenue- centric changes (Dedupe, Relevancy, on-site booking)
• Mentored engineers in building self-organization skills, transparency

• Accountable for the successful execution and delivery of over 15+ market-ready software products working with a team of over 25 remote & international engineers for multiple clients using Waterfall, Agile and Scrum to deliver business value
• Managed & trained 2 Project Managers working on 4-5 concurrent projects each on Project Management methodologies; Reported directly to the CEO on project progress and completion metrics
• Built 2-4 proposals monthly for prospective clients actively participating in the sales process; Review feature scope, wireframes, and engineering estimates to divide product plans into predictable iterations and identifying potential risks to the product timelines and feasibility.